Job Description:

Implementation Associate

Jonas Software – Premier Division

JOB RESPONSIBILITIES

Reporting to the Professional Services Manager, the core responsibilities of the position are to:

• Build and maintain Client relationships through listening and customer focus skills; must be approachable and patient
• Consult with clients, review and understand their current work process
• Be able to work with our client to amend their current processes to best fit our software
• Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance
• Work with clients to deliver implementation on time
• Discuss requirements and explain functionality to both technical and non-technical individuals or groups

JOB QUALIFICATIONS:

• 2-3 years of experience in a Construction Accounting role with a sound understanding of accounting fundamentals
• Previous experience with the procedures and processes of the Construction and Service industry
• Training experience would be an asset
• Strong planning and functional/ technical skills
• Able to be patient and maintain composure in situations
• Excellent organizational, time management and customer service skills
• Effective communication (verbal and written) and presentation skills
• Must be willing to travel

Business Unit:

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.