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Job Description:

Business Development Representative

Jonas Software - RBRO Solutions

WHO WE ARE

• RBRO Solutions is a software and solutions company that provides best of breed products to the legal and corporate legal markets. Come work with a modern agile team working with the latest and greatest technologies to ensure that we continue to innovate and remain as one of the top companies in our industry. We are passionate about serving our customers all around the globe with the best technology possible.

• Our Core Values are: Innovation, Experience, Excellence, Partnership, Balance, Integrity, Diversity, & Gratitude

WHAT TO EXPECT

• Build your career with a vibrant technology company

• Be challenged and work in a collaborative team environment

• Look forward to a competitive salary and medical benefits

ABOUT THE ROLE

Position Summary

A Business Development Representative will play a fundamental role in achieving RBRO’s customer acquisition and revenue growth objectives. This position will be responsible for generating leads, advancing the sales process, closing new business, and assisting in the achievement of sales targets. The position will also conduct research to identify leads and reach business targets through telephone, email, webinar, and in person. This position will report to the Director, Sales and Marketing.

Accountabilities & Responsibilities

• Cold-call prospects that are generated by external sources of lead

• Develop sales opportunities by researching and identifying potential accounts

• Identify decision makers within targeted leads to begin sales process

• Penetrate all targeted accounts and generate sales from within client base

• Collaborate with appropriate team members to determine necessary strategic sales approaches

• Create and deliver qualified opportunities to other team members

• Maintain and expand the company’s database of prospects

• Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.

• Set up and deliver sales presentations, product/service demonstrations, and other sales actions

• Make outbound follow-up calls to existing clients via telephone and email to identify cross-sell and upselling opportunities

• Handle inbound, unsolicited prospect calls and convert into sales

• Overcome objections of prospective customers

• Assist the Sales team in preparing sales order forms, software quotes, SOW and Work orders

• Assist in creating RFP responses to potential clients

• Enter new customer data and update changes to existing accounts in the CRM

• Where necessary, support marketing efforts such as trade shows, exhibits, and other events

• Attend periodic sales training where applicable

• Perform other duties as assigned

ABOUT THE CANDIDATE

Qualifications & Experience

• Minimum of 3+ years of Inside sales or telesales experience

• University or college degree

• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management

• Success in qualifying opportunities involving multiple key decision makers

• Strong knowledge of sales principles, methods, practices, and techniques

• Outstanding phone presence with the ability to create rapport with prospective clients

• Self-motivated and driven to plan and execute sales generation

• Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop market revenue

• Strong computer skills and experience with CRM Software. Knowledge of SalesForce and Zoominfo is an asset

• Able to perform basic calculations and mathematical figures

Personal Traits

• Ability to build and maintain lasting relationships with customers

• Excellent communication skills, both written and verbal

• Ability to process information well

• People oriented and experienced in rapport building

• Strong sense of urgency and sales focus

• Excellent time management

• High level of energy and enthusiasm

• Strong analytical skills and good attention to detail

• Self-driven and strives to excel in the given role

• High level of integrity and work ethic

COMPETENCIES

Action Oriented (1)

Customer Focus (15)

Drive for results (53)

Time Management (62)

Written Communications (67)

#LI-VL1

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.