Job Description:

Product Manager

Lean Industries

Markham, ON

COMPANY

Lean Industries is the leading provider of dispute management software to the financial services industry. We develop and deliver enterprise software solutions designed to lower the costs and improve the consumer experience for disputes, exceptions and adjustments related to electronic payment transactions. A highly-configurable workflow-based solution, the software is installed on premise or in the cloud for large financial institutions and payment processing companies.

POSITION

Lean is growing rapidly and we seek self-motivated individuals to assist us with our product strategy and roadmap. Working closely with our development team and workflow solution developers, this individual will help ensure Lean maintains a industry leading customer-driven product.

Lean is part of the Constellation Software Group, a large international software organization that offers opportunities for growth and career expansion. We offer competitive salaries, benefit package and a stimulating environment.

JOB RESPONSIBILITIES:

• Define and coordinate the execution of the product roadmap for dispute solutions.

• Implement a product development methodology that prioritizes real-time customer feedback.

• Translate complex financial and regulatory requirements into intuitive product features.

• Collaborate with cross-functional teams to deliver high-impact products on time and within scope.

• Partner with compliance, fraud, and risk teams to ensure products meet regulatory standards.

• Analyze product performance using data and customer feedback to drive continuous improvement.

• Own the end-to-end product lifecycle from ideation to launch and iteration.

• Communicate product vision and updates clearly to stakeholders and executive leadership.

JOB QUALIFICATIONS:

• Bachelor’s degree in Business, Finance, Computer Science, or a related field.

• 3+ years of product management experience, ideally in a fintech or financial services environment.

• Strong understanding of financial technologies, AI, and digital banking infrastructure.

• Background in payments or dispute resolution is a valuable asset.

• Familiarity with regulatory frameworks and compliance requirements in fintech.

• Experience working in Agile/Scrum environments.

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.