Halifax, NS, Canada · Sydney, NS, Canada · Boston, MA, USA
1 - 10 employees
Talem is an artificial intelligence company focusing on crash, injury, and billing analysis within auto claims. The core mission is the development of novel, value-add solutions for insurers surrounding the prediction, treatment, payment, and adjudication of claims involving bodily injuries. We are relentlessly focused on bringing innovation to the bodily injury arena in a fashion similar to those who have brought innovations to address damage to the vehicle before us. The foundation of the Talem platform was built to analyze photos of vehicles post-accident and deliver predictions related to the impact, forces, and damage to the human body – rather than the vehicle. This foundation and additional feature set are specifically designed to materially impact key areas of the claim lifecycle through a data-driven focus on injury causation and the recovery of an injured party. What we have learned throughout our journey is that insurers do not have a solid grasp of injuries until late in the claim lifecycle. This reactive approach to bodily injury management opens opportunities for the increased claim and operational costs, a growing number of open claims, and a higher likelihood of undetected fraud. Talem's approach provides a fundamental shift to earlier, more proactive management and data-driven insights which has proven to be successful. We have demonstrated up to a 90% reduction of service referral time, 50% reduction of adjuster handle time for medical bill processes, greater than 500k annual handle time savings, and an indication of 50% savings on services with a Talem subscription vs traditional transactional approach. To execute on our vision we have assembled a team of experts in injury science, technology, and insurance operations. Our team members have, on average, twenty years of experience in the management of automotive injuries, medical claims management, end-to-end insurance services and operations, occupant kinematics, injury causation and rehabilitation, and highly sophisticated data & analytics tools and methods. Including, but not limited to, Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Intelligent Document Processing (IDP), and Optical/Intelligent Character Recognition (O/ICR).Something looks off?