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Solutions Engineer



Canada · United States · Remote
Posted on Saturday, March 4, 2023

Solutions Engineer

We are looking for a Solutions Engineer to join our rapidly growing team. You will be responsible for helping customers design, implement, and manage their Tailscale deployment and ensure their business objectives are met. You will work closely with sales and customer success teams to provide technical expertise and collaborate with marketing, product, and support as needed.

If you are passionate about networking and security, have experience working with customers, and want to join a fast-growing startup, we would love to talk to you!

Responsibilities and Duties:

  • Work closely with sales team to identify new opportunities and help close deals

  • Communicate Tailscale’s value based on customer inputs and with work sales team to identify and resolve issues and concerns

  • Provide technical expertise in the form of sales presentations, demonstrations, and supporting proof-of-concepts

  • Provide feedback to product and engineering teams on customer needs and product improvements

  • Own technical engagement with customers from pre-sales to deployment/implementation and ongoing relationship

  • Stay up-to-date on the latest cloud, network, and security technologies and trends

It’s nice if you have:

  • Experience in a devtool software company

  • Experience in Network Security

  • Experience working in a software startup environment

  • Experience writing project plans collaboratively with customers

Qualifications and Skills:

  • 3+ years of experience in a technical customer-facing role such as a Solutions Engineer, Sales Engineer, or similar

  • Excellent communication and presentation skills

  • Experience in systems administration and troubleshooting: Linux, Mac, or Windows

  • Familiar with networking and security concepts

  • Desire to learn programming/scripting skills in Bash, Go, TypeScript, HCL, etc.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria — unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we’d love to know how you can amplify our team with your unique experience!

About Tailscale

Tailscale builds software that makes it easy to connect and secure devices, no matter where they are. Every day, banks and multi-national companies use Tailscale to protect their corporate networks. Hobbyists and start-ups trust Tailscale to collaborate and share access to tooling. We're building a future for the Internet that's easy, small and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, HeavyBit, and Uncork Capital.