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Sales Operations



Sales & Business Development, Operations
Posted on Sunday, February 11, 2024

Who We Are

SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America.

Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and energy management solutions have been installed in thousands of multifamily buildings, 50 percent of which are classified as low-to-moderate income. By leveraging the latest technology available, SWTCH is making EV charging possible for all buildings.

With a growing base of clients, SWTCH is currently looking for opportunities to deepen our market penetration across North America.

Job Summary

As a Sales Operations Specialist in the EV charging industry, you will play a crucial role in supporting and optimizing the sales processes. Your primary responsibility will be to enhance the efficiency and effectiveness of the sales team by managing various operational tasks. You will work closely with sales, marketing, and other cross-functional teams to ensure seamless coordination and execution of sales initiatives. This role is pivotal in driving revenue growth and customer satisfaction in the dynamic and fast-growing EV charging market.

Key Responsibilities

Sales Process Optimization

  • Streamline and improve sales processes to maximize efficiency and effectiveness.
  • Identify and implement best practices to enhance the overall sales cycle.

Data Analysis and Reporting

  • Analyze sales data to provide insights and recommendations for strategic decision-making.
  • Generate regular reports on key performance indicators (KPIs) to track and measure sales team performance.

CRM Management

  • Administer and maintain the customer relationship management (CRM) system.
  • Ensure accurate and up-to-date data entry, lead tracking, and opportunity management.

Sales Forecasting

  • Collaborate with sales and finance teams to develop accurate sales forecasts.
  • Monitor sales pipeline and provide timely updates on revenue projections.

Sales Support

  • Assist the sales team with proposal generation, contract management, and order processing.
  • Liaise with other departments to resolve customer issues and ensure a positive customer experience.

Cross-Functional Collaboration

  • Work closely with marketing, product, and customer support teams to align strategies and initiatives.
  • Foster strong communication channels to facilitate collaboration and information sharing.


  • Bachelor's degree in Business Administration, Sales, Marketing, or related field.
  • Proven experience in sales operations, preferably in the EV charging or clean energy sector.
  • Strong analytical skills with proficiency in data analysis tools and CRM systems.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to manage multiple tasks simultaneously.
  • Experience with Salesforce, ZoomInfo, and Cloud Comp are a bonus.


Perks and Benefits

  • Business Impact - As a core member of the sales team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.
  • Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.
  • Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express

SWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via test and/or without having met a member of our hiring team in person, please disregard.

SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Annual Salary Range

CAD $70,000 - $90,000