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Creative Services Manager



Posted on Saturday, March 16, 2024
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
As Manager, Production & Quality at StackAdapt, your role will be the heartbeat of our creative engine, where you'll manage a portion of our talented Production team to deliver outstanding work. You'll orchestrate resources with finesse, ensuring every project is executed flawlessly, on time, and to the highest standards. As the maestro of our creative symphony, you'll streamline workflows, optimize processes, and ensure seamless communication and execution. You will be the guardian of our digital assets, ensuring accessibility and organization, while also managing our technical resources to keep our systems running efficiently.
If you're ready to help shape the future of our Creative Studio team, collaborating with other managers to fuel growth and success, then we want to hear from you. Join us in creating a world where creativity knows no bounds!
StackAdapt is a remote-first company, we are open to candidates located anywhere in Canada for this position.

What you'll be doing:

  • Lead, develop, and mentor a team of creative professionals including graphic designers, motion designers, developers, and other creative roles.
  • Set clear performance expectations, provide regular feedback, and conduct performance reviews.
  • Effectively forecasting, allocating, and monitoring staff resources based on skills, interests, and workload to ensure all projects are completed on time, on spec, and to the highest quality.
  • Overseeing and proactively improving workflows for briefing, creative development, resourcing, scheduling, quality control, reviews, sign-off, and asset delivery.
  • Oversee and streamline communication, manage rush requests, and handle escalations for a high-volume creative team, ensuring efficient workflow and timely project completion.
  • Sourcing, evaluating, negotiating rates, and managing vendors to fulfill production needs or expand services.
  • Monitor and motivate through the impact of change initiatives and adjust strategies as needed.

What you’ll bring to the table:

  • Minimum of 3-5 years experience in a people manager role within the creative or advertising industries, ideally specializing in digital executions or creative resourcing.
  • Proven track record of managing creative teams and delivering successful projects on time and within budget.
  • Strong leadership skills with the ability to inspire and motivate a diverse team, while mentoring and developing team members’ skills.
  • Possess a curious and analytical mindset with proficiency in project management software and digital advertising platforms, enabling data-driven decisions to optimize production processes
  • Comprehensive knowledge of the programmatic and advertising industries, technologies, and processes.
  • Proven experience managing client and vendor relationships.
  • Exceptional verbal and written communication skills including ability to convey complex ideas clearly and persuasively to various stakeholders.
  • Strong interpersonal skills for effective collaboration with team members, clients, and senior management.

StackAdapters Enjoy:

  • Highly competitive salary + commission structure
  • RRSP matching
  • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
  • Access to a comprehensive mental health care platform
  • Health benefits from day one of employment
  • Work from home reimbursements
  • Optional global WeWork membership for those who want a change from their home office
  • Robust training and onboarding program
  • Coverage and support of personal development initiatives (conferences, courses, etc)
  • Access to StackAdapt programmatic courses and certifications to support continuous learning
  • An awesome parental leave policy
  • A friendly, welcoming, and supportive culture
  • Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
2024 Best Workplaces for Women and in Canada by Great Place to Work®