Field Application Specialist (FAE)
SPARK Microsystems
Location: Montreal, Qc. Must be able to travel globally to meet with customers.
Your Role As a FAE at SPARK, you will play a key part in driving demand and adoption of our cutting-edge wireless technologies across the North American market. You will take the lead in planning and executing proactive technical engagements with customers, helping them understand the value and capabilities of SPARK’s solutions. You will be responsible for identifying new opportunities, delivering compelling product demonstrations, and providing hands-on technical support to accelerate design-ins. By building strong, long-term relationships with customers and acting as their trusted technical advisor, you’ll help position SPARK as a partner of choice in the region.
Your Responsibilities
- Promote company wireless solutions (reference designs, SDKs).
- Support customers with design-in activities.
- Provide technical support to the mass production of projects, including troubleshooting and resolving production-related issues.
- Offer on-site customer support and product debugging; travel to customer sites as necessary.
- Plan and deliver technical training and knowledge transfer to enhance customers’ in-house development capabilities.
- Collaborate closely with internal R&D, product, and sales teams to resolve customer issues and optimize product applications.
Your Background
- Bachelor’s degree in Engineering, Electrical or Computer, and any other related field.
- 3+ years of relevant experience as an Application Engineer (AE) or Field Application Engineer (FAE).
- Experience in embedded system development, especially with ARM Cortex-M series platforms.
- Hands-on experience in developing wireless peripherals such as keyboards, mice, headsets, microphones, or IoT-related products.
- Ability to independently debug software issues and perform root cause analysis.
- Proficient in C, C++ and Python software development and programming.
- Familiar with wireless SoC platforms and wireless application development.
- Strong self-management skills, with the ability to independently handle multiple technical projects.
- Excellent communication and coordination skills; able to work effectively with cross-functional teams and customers.
- Adaptable to a dynamic start-up environment, with strong self-motivation and proactive learning attitude.
- Strong communication skills in French and English – this role requires to work regularly with co-workers, subcontractors and customers located globally.
- Must be able to travel to customers’ sites.
The Nice-to-Haves
- Familiarity with wireless SoC (Bluetooth Low Energy (BLE) 2.4GHz proprietary, Ultra-Wideband (UWB)) and wireless application software development.
- Experience in developing wireless human interface devices (HID) such as keyboard, mouse, or wireless audio devices (headset, microphone), or IoT applications is highly preferred.
- Experience in supporting mass production projects and new product launches.
The Perks
- A growing start-up where each person has an important role in the success of the Company.
- Be part of a passionate, creative and motivated team in a collaborative mode.
- A place where you can grow and become the professional you want to be.
- Group insurance from day one.
- Employee stock option plan.
- An exciting social life – events/activities, coffee chats, lunch and learns, and more!
- Flexible hours.
- In addition to vacation, sick leave and holidays, SPARK offers additional days off.