As the IT Manager, you will lay the foundation for IT operations at Spare, shaping our infrastructure and compliance processes from the ground up. This role will be instrumental in scaling our IT capabilities to support a growing SaaS business while ensuring security, efficiency, and compliance. You will work closely with leadership and cross-functional teams in a highly visible position that offers substantial ownership and impact.

Successful candidates will be located in Vancouver, BC. This role follows a hybrid schedule. We require team members to be in the office on Mondays, Wednesdays, and Fridays, with the option to work remotely on Tuesdays and Thursdays. Our office is located in downtown Vancouver, and we believe this balance fosters strong collaboration while supporting flexibility.

Department: Engineering
Employment Type: Full Time
Location: Vancouver
Workplace type: Hybrid
Compensation: $117,522 - $130,671 / year
Reporting To: Alexey Indeev

Key Responsibilities ✨

In this role you will...

Oversee IT systems, networks, and security protocols, including managing and integrating Apple ecosystem devices to ensure robust and efficient operations.
Optimize hardware and software procurement processes, including asset management and purchasing.
Own compliance initiatives, including SOC 2, ISO 27001, and GDPR, and lead related audits and risk assessments.
Collaborate with external auditors and implement necessary changes to meet compliance standards.
Establish ticketing systems and workflows to enhance visibility and resolution of IT issues.
Introduce process automation tools to streamline IT operations and compliance activities.
Act as the sole IT owner, driving high-impact projects and collaborating with leadership to align IT strategies with business objectives.
Mentor junior staff as the team grows and communicate technical concepts to non-technical stakeholders.

About you ✨

You have...

5+ years in IT roles, with hands-on experience in managing IT infrastructure, networks, and security.
Excellent leadership and communication skills, with the ability to collaborate across teams.
Proven track record in compliance and auditing standards (e.g., SOC 2, ISO 27001, GDPR, HIPAA).
Excellent problem-solving skills and ability to manage multiple projects simultaneously
A strong background in SaaS or startup environments is a plus.
Proficient in cloud platforms like AWS, Azure, or GCP.
Familiar with compliance management tools and automation platforms such as Drata or Vanta.
Diploma or Bachelor’s in Information Technology, Computer Science, or related field is a plus but not essential

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting.

At Spare, we are committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined. We also do our best to respond to all applications we receive.

About Spare

Spare's mission is empowering everyone to unlock the potential of mobility.

Spare is the future of shared transportation. We’re revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

From the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people’s lives easier and transit more equitable both for those with specialized mobility needs and those without.

With Spare’s Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride!

Guiding Principles

At Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare.

🗝️ Take Ownership
⛰️ Growth Mindset
🚨 Execute with Urgency
🚌 Drive Results
💩 No Assholes
🤩 Customer-Obsession

Culture at Spare

You can read more about our culture (and how we work) here

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Our Hiring Process

Stage 1:

Application Review

Stage 2:

Initial interview with the People team

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