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Solutions/Sales Engineer

Spare

Spare

Sales & Business Development
London, UK · Maine, USA · Maryland, USA · South Carolina, USA · New Hampshire, USA · Massachusetts, USA · Rhode Island, USA · North Carolina, USA · New Jersey, USA · Delaware, USA · Connecticut, USA · New York, USA · Georgia, USA · Florida, USA · Remote
Posted on Sep 5, 2024
We are hiring a Pre-Sales Solutions Architect to join our team!

As a Solutions Architect, you will be the technical expert in the sales process and the internal technical voice of prospects.

You'll be able to blend business acumen, technical knowledge, and persuasion together while dealing with novel questions, understanding the pain points of prospects, and creating a compelling solution story on the fly.

The ideal candidate for this role will be located in the United States, anywhere in the Eastern Time Zone. At this time, we will not be considering candidates who are located outside of this area.

The salary provided is the OTE salary in CAD (base + commission).
Department
Sales
Employment Type
Full Time
Location
Remote (Eastern US)
Workplace type
Fully remote
Compensation
$125,500 - $155,625 / year
Reporting To
Quinn Kliman

About this role✨

In this role, you will...
  • Develop a deep technical knowledge of our products, including their strengths, limitations, and value-drivers;
  • Understand technical requirements and translate those needs into tangible solutions;
  • Partner with Account Executives on opportunities and site visits;
  • Plan, prepare, and execute tailored product demonstrations to show how the product satisfies requirements and solves problems;
  • Conduct Proof of Concepts (POCs), simulations, and sandbox exercises to demonstrate product capabilities
  • Assist in answering and validating technical responses for RFPs;
  • Be the product subject matter expert for the Growth and Marketing teams;
  • Test new features and add prospect feature requests based on opportunity size;
  • Own 1-2 ongoing implementations to ensure continued knowledge development and closeness to product and customers.
  • Gain an understanding of the competitor landscape to better position Spare's products and solutions
    • Approximately 20% travel to client sites for on-site evaluations, demonstrations, and support

About you ✨

You have...
  • Proven customer-facing experience in a pre-sales role or equivalent, either as a Solutions Architect, Technical Support or Customer Success Manager (ideally 3+ years of experience);
  • Proven experience learning new technologies while in a Solutions Architect/Engineer, Technical Support or Customer Success Manager role
  • Excellent communication skills, with a strong ability to build rapport and credibility as a confident subject matter expect;
  • Interest in working in a hybrid position: you will have a technical focus to solve problems but must also feel comfortable dealing with customers and coming up with well-crafted answers on the spot;
  • Eagerness to always learn new things (from a complex product and its intricate use cases to language and industry jargon);
It will be considered a plus if you have:
  • Experience selling to accounts with large average contract values (ACVs) and/or selling software to government entities
  • Experience working on long and complex sales cycles
  • Experience working in and/or passion for transit/transportation
  • Technical experience with GIS, APIs or data science;
  • Proven to grow in an organization by self-learning new skills and competencies;
  • Experience working with RFPs

About Spare

Spare's mission is empowering everyone to unlock the potential of mobility.

Spare is the future of shared transportation. We’re revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

From the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people’s lives easier and transit more equitable both for those with specialized mobility needs and those without.

With Spare’s Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride!

Guiding Principles

At Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare.

🗝️ Take Ownership
⛰️ Growth Mindset
🚨 Execute with Urgency
🚌 Drive Results
💩 No Assholes
🤩 Customer-Obsession


Culture at Spare

You can read more about our culture (and how work) here