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\nSpare is looking for a Product Operations Manager to join our Product team!

\n
While we are a remote first company and this position is remote optional - the ideal candidate for this role will be based in Vancouver, BC.\n

\n \n \n\n\n

  </div>\n\n  <dl class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile">\n\n    <div class="frow frow--tn-gutters">\n\n\n      <div class="col-tn-1-2" id="external-jobs-show-department">\n        <dt>Department</dt>\n        <dd>Product</dd>\n      </div>\n\n      <div class="col-tn-1-2" id="external-jobs-show-employment-type">\n        <dt>Employment Type</dt>\n        <dd>Permanent - Full Time</dd>\n      </div>\n\n      <div class="col-tn-1-2" id="external-jobs-show-location">\n        <dt>Location</dt>\n        <dd>Vancouver</dd>\n      </div>\n\n      <div class="col-tn-1-2" id="external-jobs-show-workplace-type">\n        <dt>Workplace type</dt>\n        <dd>Fully remote</dd>\n      </div>\n\n\n        <div class="col-tn-1-2" id="external-jobs-show-compensation">\n          <dt>Compensation</dt>\n          <dd>$82,950 - $87,098 / year</dd>\n        </div>\n\n\n\n        <div class="col-tn-1-2" id="external-jobs-show-reporting-to">\n\n          <dt>Reporting To</dt>\n          <dd>Cameron Stone</dd>\n\n        </div>\n\n\n\n    </div>\n\n  </dl>\n\n  <h2 class="external-panel__heading" id="responsibilities-heading">\n    About this role✨\n  </h2>\n\n  <div class="external-panel__trix-content external-panel__trix-content--colored" id="responsibilities-body">\n    <div id="External::Careerspage::Renderplyrvideo-react-component-09f7e096-4222-4f1d-8a28-d2ee776ed3c3"><div>\n

\nAs a Product Operations Manager, you will:

\nImplement and reinforce product development principles, processes, and best practices.
\nWork closely with Product Management and Product Marketing to drive adoption of new products and services.
\nStrengthen the feedback loop between internal and external stakeholders
\nEnable a culture of continuous improvement within the Product and Engineering teams
\nAct as a liaison between product teams and other departments such as sales, marketing, customer support, and engineering to ensure alignment and facilitate product-related initiatives.
\nSupport the execution of product roadmaps and release schedules.
\nSelect, implement, and maintain the tools and software that product teams use for tracking progress, managing roadmaps, and communicating among stakeholders (currently Mixpanel, Jira, Linear, and Productboard).
\nDefine, track, and communicate product performance metrics. Conduct analysis to inform decision-making.

\n \n \n\n\n

  </div>\n\n\n    <h2 class="external-panel__heading" id="skills-heading">\n      Responsibilities\n    </h2>\n    <div class="external-panel__trix-content external-panel__trix-content--colored" id="skills-body">\n      <div id="External::Careerspage::Renderplyrvideo-react-component-78ac262b-bff2-4c45-b8d8-66019726441e"><div>\n

\nOptimize the product development lifecycle to expedite the journey from concept to customer.
\nImprove our systems for gathering, analyzing, and integrating customer feedback into the product development process.
\nChampion a culture of continuous improvement within the Product and Engineering teams
\nCreate cross-functional alignment to facilitate product-related initiatives.

\n
\n

\n \n \n\n\n

    </div>\n\n\n\n    <h2 class="external-panel__heading" id="benefits-heading">\n      About you  ✨\n    </h2>\n    <div class="external-panel__trix-content external-panel__trix-content--colored" id="benefits-body">\n      <div id="External::Careerspage::Renderplyrvideo-react-component-77e40166-6477-4213-a561-230ba519e8de"><div>\n

\nYou have:

\nA creative mindset and a willingness to go the extra mile to ensure product and team success.
\nAn entrepreneurial spirit, ready to innovate and take ownership
\nExceptional written and verbal communication skills
\nAn enthusiasm to coordinate, and host team events, along with an openness to travel to hackathons, off-sites and customer sites

\nIt will considered an asset (nice-to-have) if you have:

\nSaaS Product experience, in Product Management or Operations.
\nA passion for public transit and its potential
\nExperience writing SQL
\nSoftware development background or capability

\n

\n \n \n\n\n

    </div>\n\n\n  <h2 class="external-panel__heading" id="about-heading">\n    About Spare\n  </h2>\n\n  <div class="external-panel__trix-content external-panel__trix-content--colored" id="about-body">\n    <div>\n

Spare's mission is empowering everyone to unlock the potential of mobility.

Spare is the future of shared transportation. We’re revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

From the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people’s lives easier and transit more equitable both for those with specialized mobility needs and those without.

With Spare’s Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride!

Benefits

\nPurposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2022 Global Impact Report!
\nMarket-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance.
\nStock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
\nFlexible work: Work remotely from anywhere in Canada, in your own time zone.
\nIn-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station. If you're located elsewhere, you'll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.
\nHome office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
\nTeam offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!
\nHealth insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.
\nLifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.
\nPaid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.
\nParental leave top-up: Top up of up to 80% for 15 weeks to help you adjust to the new addition to your family!

\n \n\n\n\n

    <div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now">\n      <a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/6e5a847e-90aa-49fe-a891-f7a93eee4c45/applications/new">Apply Now</a>\n    </div>\n

\n","datePosted":"2023-11-10T12:51:44.942Z","validThrough":"2023-12-08","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Spare","description":"At Spare, our mission is to make every ride possible, regardless of who you are or where you're headed. We believe in the power of on-demand transit to transform lives by connecting people to opportunities, communities, and essential services. By enabling agencies to provide exceptional microtransit and paratransit services with our cloud-based software, we're reimagining the transportation landscape. We understand that resources are finite and that transit agencies need to optimize their existing assets. That's why we developed Spare Open Fleets, a solution that integrates bookable service providers like Lyft into an agency's operations, enabling them to expand their service offerings without compromising quality or incurring additional costs. By empowering agencies to deliver reliable microtransit and paratransit services, we are reshaping the future of transportation, one ride at a time.","numberOfEmployees":129,"address":[{"address":{"@type":"PostalAddress","addressLocality":"Vancouver, BC, Canada"}},{"address":{"@type":"PostalAddress","addressLocality":"north vancouver, bc, canada"}},{"address":{"@type":"PostalAddress","addressLocality":"North Vancouver, BC, Canada"}}],"sameAs":"https://sparelabs.com","url":"https://sparelabs.com","logo":"https://cdn.getro.com/companies/d1cc6fcd-a898-5a8a-a359-ef4fb30a57ba","memberOf":{"@type":"Organization","name":"Work In Tech","description":"","logo":"https://cdn.filepicker.io/api/file/VbYdqO5BR1COGJOQ5LUx","url":"www1.communitech.ca"},"keywords":"Mobile Platforms and Apps, Software, Transportation"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vancouver, BC, Canada"}}}

Product Operations Manager

Spare

This job is no longer accepting applications

See open jobs at Spare.See open jobs similar to "Product Operations Manager" Work In Tech.

Product, Operations

Vancouver, BC, Canada

Posted on Friday, November 10, 2023

Spare is looking for a Product Operations Manager to join our Product team!

While we are a remote first company and this position is remote optional - the ideal candidate for this role will be based in Vancouver, BC.

Department: Product
Employment Type: Permanent - Full Time
Location: Vancouver
Workplace type: Fully remote
Compensation: $82,950 - $87,098 / year
Reporting To: Cameron Stone

About this role✨

As a Product Operations Manager, you will:

Implement and reinforce product development principles, processes, and best practices.
Work closely with Product Management and Product Marketing to drive adoption of new products and services.
Strengthen the feedback loop between internal and external stakeholders
Enable a culture of continuous improvement within the Product and Engineering teams
Act as a liaison between product teams and other departments such as sales, marketing, customer support, and engineering to ensure alignment and facilitate product-related initiatives.
Support the execution of product roadmaps and release schedules.
Select, implement, and maintain the tools and software that product teams use for tracking progress, managing roadmaps, and communicating among stakeholders (currently Mixpanel, Jira, Linear, and Productboard).
Define, track, and communicate product performance metrics. Conduct analysis to inform decision-making.

Responsibilities

Optimize the product development lifecycle to expedite the journey from concept to customer.
Improve our systems for gathering, analyzing, and integrating customer feedback into the product development process.
Champion a culture of continuous improvement within the Product and Engineering teams
Create cross-functional alignment to facilitate product-related initiatives.

About you ✨

You have:

A creative mindset and a willingness to go the extra mile to ensure product and team success.
An entrepreneurial spirit, ready to innovate and take ownership
Exceptional written and verbal communication skills
An enthusiasm to coordinate, and host team events, along with an openness to travel to hackathons, off-sites and customer sites

It will considered an asset (nice-to-have) if you have:

SaaS Product experience, in Product Management or Operations.
A passion for public transit and its potential
Experience writing SQL
Software development background or capability

About Spare

Benefits

Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2022 Global Impact Report!
Market-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance.
Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
Flexible work: Work remotely from anywhere in Canada, in your own time zone.
In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station. If you're located elsewhere, you'll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.
Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!
Health insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.
Lifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.
Paid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.
Parental leave top-up: Top up of up to 80% for 15 weeks to help you adjust to the new addition to your family!

Apply Now

This job is no longer accepting applications

See open jobs at Spare.See open jobs similar to "Product Operations Manager" Work In Tech.

See more open positions at Spare