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Sales Manager



Sales & Business Development
Phoenix, AZ, USA
Posted on Saturday, September 9, 2023

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

The Sales Manager, Phoenix is responsible for growing Sonder’s RevPar through the prospecting, booking, and management of social group business. This experienced seller will lean on his/her deep network and best practices to secure revenue for Sonder’s Phoenix and Scottsdale hotel & apartment inventory. This new position will be prospecting, managing, maintaining and closing accounts in order to significantly grow Sonder’s share within the SMERF segment. This experienced seller is a self leader and knows how to proactively nurture relationships with a tactical approach to drive overall revenue and brand loyalty.


  • Proactively identify new business opportunities, including local businesses, associations, and institutions that generate group travel into the markets
  • Maintain strong relationships with accounts that produce or have the potential to grow revenue
  • Leverage established relationships with meeting planners, wedding planners, local venues and key decision makers to ensure new bookings and repeat bookings are closed at a high conversion rate by implementing efficient, client-positive, and revenue-positive processes
  • Manage and support the process, from target account identification to contract to negotiate and signing to account nurturing for a growing group client base at the territory level
  • Build and maintain relationships with key clients and downstream channels, this individual will implement signed agreements, understand the benefits of personal relationships, and manage those relationships to increase revenue production
  • Coordinate ongoing research of the industry to detect market trends and related information for the development of new marketing strategies; make reasonable recommendations to improve revenue potential
  • Work closely with partner teams such as Revenue Management and Community Leaders to ensure that accounts' needs are met and that bookings are financially beneficial
  • Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities
  • Manage own travel and successfully set up and expedite direct and collaborative sales calls
  • Develop and implement sales action plans to achieve business goals
  • Partner with Market Operations to create successful ‘hand-off’ of group guests from booking to post-booking, to pre-arrival to arrival phases of the stay.


  • Minimum 2 years successfully driving hotel group sales, and nurturing existing clients, in a growing service-based organization.
  • Proven success as a trail-blazer, incredible ability and passion for building something new in a growing organization; proven success in building a ‘sales playbook’ from the ground up.
  • Proven success in driving an organization’s revenue through proactively targeting, negotiating with, and securing new productive partnerships and business.
  • Thorough understanding of hospitality sales process. Understanding of hospitality reservations, rate quoting, and distribution processes is very beneficial.
  • Incredible balance of left & right brain; extremely organized and extremely communicative.
  • Solid financial acumen; understands how the team’s goals support the organization’s financial goals.
  • Passion, positivity, and an ability to flex with a growing organization!

We also have great benefits to make your life easier so you can focus on what you’re best at:

  • Competitive compensation

  • Generous stock plan

  • Medical, dental and vision insurance (where applicable)

  • Flexible vacation

  • Annual free credits and discounts to stay in Sonders

  • A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

  • Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.