Monitor network and system performance using tools.
Identify, analyze, and report incidents or performance issues.
Assist in troubleshooting outages and coordinating with relevant teams for resolution.
Document incidents, resolutions, and processes for knowledge sharing.
Work closely with the support and engineering teams to escalate critical issues.
Follow processes, including ticketing and escalation procedures.
Support regular maintenance activities and system updates.

You’ve Got What It Takes If You Have…

Currently pursuing or recently completed a degree in Computer Science, IT, Telecommunications, or a related field.
Basic understanding of networking concepts.
Familiarity with Linux/Windows servers.
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Willingness to work in rotational shifts (if required).
Any technical certificate will be added advantage.

#LI-Onsite

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Apply now

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