About the PositionThink Tank Innovations is looking for a full-time Customer Success Lead to join our team in Calgary. As a Customer Success Lead on our team, you'll be collaborating with other customer focused, resourceful, and problem-solving gurus. Our customer success team is the backbone of our company ensuring that all off our clients are satisfied and constantly growing with our products.Requirements- Proven experience in a customer success role or similar- Ability to adapt to new processes and a rapidly changing environment- Experience generating sales leads that develop into new clients- Data organizing and extensive Excel skills- Strong presentation, communication, and time management skills- Experience working with the healthcare industry is an asset- Good knowledge of spoken and written English.Please submit applications (resume and cover letter) to our People Operations Team with the job title in the subject line.