Work In Tech

Senior Product Manager

Location: Remote within Canada

Schema App is a fast-growing, profitable SaaS company based in Guelph, Ontario, specializing in Schema Markup—a niche in search optimization. Our mission is to make web content easily understood by search engines, voice assistants, and chatbots, empowering enterprise brands like SAP, Gusto, and Henry Ford Health to achieve their organic search goals with measurable ROI.

We help companies build content knowledge graphs to enhance search visibility and accelerate AI initiatives. Our flexible-first approach lets team members choose to work remotely or in the office, fostering a collaborative and innovative environment.

We’re seeking a Senior Product Manager to drive strategic product initiatives, deliver market-leading solutions, and maximize customer value. The ideal candidate will have proven experience in software product management, excel at collaborating across teams and with customers, and bring a vision to contribute to the product team’s long-term success.

Functional Accountabilities

1. Adoption Strategy & Go-To-Market Leadership: Develop and execute adoption strategies, overseeing go-to-market plans, documentation, and feature tracking to drive business goals and customer satisfaction
2. UAT Oversight & Strategic Prioritization: Guide UAT processes, monitor issues, and set priorities for roadmap updates, ensuring quality and strategic relevance of releases.
3. Lead User Feedback & Insight Gathering: Work with lead users to gather strategic insights, validating features’ conceptual value and leveraging feedback for more significant impact on the roadmap.
4. Roadmap & Feature Set Ownership: Manage the overall roadmap with a strategic lens, focusing on product alignment, feature set ownership, and consistent progress toward long-term objectives.
5. Customer-Driven Prioritization of Enhancements: Review and prioritize product enhancements, balancing customer value and strategic objectives to maximize impact and alignment with business priorities.
6. External & Internal Roadmap Communication: Present and communicate the product roadmap to internal and external stakeholders, including customer webinars, to foster transparency, buy-in, and alignment with strategic goals.

Key Competencies

1. Strategic Thinking: Envisions the long-term direction and impact of product initiatives, aligning product strategy with business goals and market trends. In practice, this means anticipating market needs, identifying competitive advantages, and making choices that enhance the product’s future relevance and value.
2. Stakeholder Management: Builds and maintains strong relationships with internal and external stakeholders, balancing different perspectives and ensuring alignment on product objectives. This involves regular check-ins, transparent communication, and handling conflicts or differing priorities diplomatically to foster collaboration and support.
3. High-Level Decision Making: Makes informed, impactful decisions that account for both short-term execution and long-term vision. In practice, this competency means evaluating trade-offs, assessing risks, and choosing directions that balance operational feasibility with strategic importance, while considering the broader business context.
4. Cross-Functional Collaboration: Works effectively with teams across the organization, including engineering, marketing, and customer success, to drive unified product success. This includes coordinating efforts, aligning priorities, and leveraging expertise from each function to achieve well-rounded product outcomes.
5. Customer Empathy: Deeply understands and values customer needs, pains, and aspirations, translating this understanding into product improvements. Practically, this involves actively listening to customer feedback, engaging in user research, and ensuring the product delivers meaningful value that resonates with users on a personal level.

Metrics

• Product Lifecycle Efficiency
• Product Adoption and Engagement Rates
• Roadmap Predictability
• Customer Satisfaction and Retention Rate
• Strategic Product Goals Alignment

Schema App’s Core Values

• Growth Mindset – Embrace learning and development, seek feedback and growth opportunities. Learn from our mistakes.
• Great People – Approach challenges with a solutions-oriented mindset. Collaborate with the team and other teams to achieve the company’s shared goals.
• Get Results - Take initiative, solve problems, and help each other achieve goals.

Life @ Schema App

• A Culture focused on your growth: Weekly 1:1, Career Logbooks, and Quarterly Development Goals
• Great benefits for health & wellness, and your coverage starts as soon as you do.
• Flex days to re-energize on top of vacation days.
• You choose where you work - home or headquarters in Guelph.
• The Culture Club keeps our virtual team connected through fun and innovative events.
• Diverse, smart team! The more inclusive we are, the better our work will be.

Schema App’s purpose is to build meaningful connections with each other, our customers, and the data so that we are all understood. We are a team of smart people helping each other solve hard problems.