Shift Supervisor, SMT
Ross Video
People & HR, Operations
Iroquois, ON, Canada
CAD 63k-75k / year + Equity
Posted on Apr 12, 2026
Date Posted: Apr 6, 2026
Preferred Location: Iroquois, ON, Canada
Alternate Location(s): Not Available
Internal Requisition ID: 2026-119
Requisition Type: Replacement Position
Remote Type: No Remote
On Call Required: No
Travel Required: No
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Description
Why You’ll Love Working at Ross Video:
At Ross Video, you’ll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are designed to be intuitive, reliable, and to deliver exceptional results—because our customers’ success is everything to us. If you’ve ever watched live television, breaking news, major sports, or a Hollywood award show, you’ve seen our technology in action. Join us behind the scenes and help make unforgettable live moments possible.
What We Offer:
Ross provides competitive compensation, comprehensive benefits, and the flexibility you need to do your best work, generous paid time off, and a wellness allowance. You’ll also have the opportunity to share in our success through our employee share ownership program and grow your career with ongoing learning and development support. We value connection and collaboration, with plenty of events and opportunities to build relationships across the company. Most importantly, you’ll be part of a team that’s passionate about what we do and how we do it.
As a Shift Supervisor, SMT you will be responsible for leading daily SMT production operations to ensure safety, quality, delivery, and productivity targets are consistently achieved. This role provides hands-on leadership on the manufacturing floor, coordinating resources, supporting team development, and driving operational efficiency.
Who you report to: Production Manager
What The Job Is All About:
The pay range for this role in Canada is: $63,000 - $75,000 CAD
The listed salary reflects the pay range for a role based in Canada. Compensation may differ based on alternate locations if listed. Final compensation will be determined by location, skills, experience, knowledge, and role-specific qualifications, and may be adjusted to recognize candidates accordingly. If your experience or compensation expectations differ from the posted range, we still welcome your application.
Use of Artificial Intelligence in Hiring
Ross uses a secure, closed AI system to support recruitment. Your information is protected and used only to help us efficiently identify qualified candidates. We encourage all applicants to apply, even if you do not meet every requirement - if you bring relevant skills, enthusiasm and a willingness to learn, we want to hear from you.
Our Commitment to Fostering an Inclusive Environment
We want you to bring your authentic self to work, regardless of race, color, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. Inclusivity drives innovation and creativity, and that’s something we’re passionate about!
If you require accommodations throughout any stage of the recruitment, assessment, and selection process, please contact our Talent Acquisition team at [email protected] , and we will make all reasonable efforts to accommodate your request.
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Preferred Location: Iroquois, ON, Canada
Alternate Location(s): Not Available
Internal Requisition ID: 2026-119
Requisition Type: Replacement Position
Remote Type: No Remote
On Call Required: No
Travel Required: No
Share:
Apply Now
Save Job Saved
Description
Why You’ll Love Working at Ross Video:
At Ross Video, you’ll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are designed to be intuitive, reliable, and to deliver exceptional results—because our customers’ success is everything to us. If you’ve ever watched live television, breaking news, major sports, or a Hollywood award show, you’ve seen our technology in action. Join us behind the scenes and help make unforgettable live moments possible.
What We Offer:
Ross provides competitive compensation, comprehensive benefits, and the flexibility you need to do your best work, generous paid time off, and a wellness allowance. You’ll also have the opportunity to share in our success through our employee share ownership program and grow your career with ongoing learning and development support. We value connection and collaboration, with plenty of events and opportunities to build relationships across the company. Most importantly, you’ll be part of a team that’s passionate about what we do and how we do it.
As a Shift Supervisor, SMT you will be responsible for leading daily SMT production operations to ensure safety, quality, delivery, and productivity targets are consistently achieved. This role provides hands-on leadership on the manufacturing floor, coordinating resources, supporting team development, and driving operational efficiency.
Who you report to: Production Manager
What The Job Is All About:
- Along with the Production Manager, support and supervise daily SMT shift operations to ensure production targets, quality standards, and on-time delivery commitments are achieved
- Monitor productivity, capacity, and resource utilization; drive cross-training initiatives to ensure operational flexibility and adequate coverage
- Review production schedules and coordinate with upstream/downstream departments to align output with shipping deadlines
- Collaborate cross-functionally with Manufacturing Support, Engineering, Maintenance, Quality, and other departments to resolve issues and improve processes
- Support continuous improvement initiatives using Lean Six Sigma methodologies, including 5S, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA)
- Investigate production and quality issues, determine root causes, and escalate complex or ongoing concerns to the appropriate engineering teams
- Ensure all work performed complies with approved procedures, safety standards, PPE requirements, ESD and company policies
- Maintain accurate shift reports, track KPIs, and communicate performance updates and critical events to the Production Manager
- Support the Production Manager on employee-related matters including hiring, performance management, time-off approvals, and team development
- Coordinate team members are properly trained on equipment capabilities, new processes, and standard operating procedures
- Work closely with the Maintenance team to ensure preventative and corrective maintenance activities are completed on schedule
- High School diploma
- Minimum 5 years experience in a manufacturing environment
- Supervisory experience is an asset
- Working knowledge of computers and software programs such as MS Word/Excel/Outlook
- Mechanical aptitude
- Able to work independently and as part of a team
- Solid aptitude for learning
- Available to work on a weekly rotational shift: Days/Afternoons
- Capable of following procedures and work logically
- Well-organized, very detail oriented, and able to work on multiple project
- College diploma and/or additional education and computer courses are strong assets
- Previous experience in a Supervisory capacity in a manufacturing environment
- Previous experience with machine operation
The pay range for this role in Canada is: $63,000 - $75,000 CAD
The listed salary reflects the pay range for a role based in Canada. Compensation may differ based on alternate locations if listed. Final compensation will be determined by location, skills, experience, knowledge, and role-specific qualifications, and may be adjusted to recognize candidates accordingly. If your experience or compensation expectations differ from the posted range, we still welcome your application.
Use of Artificial Intelligence in Hiring
Ross uses a secure, closed AI system to support recruitment. Your information is protected and used only to help us efficiently identify qualified candidates. We encourage all applicants to apply, even if you do not meet every requirement - if you bring relevant skills, enthusiasm and a willingness to learn, we want to hear from you.
Our Commitment to Fostering an Inclusive Environment
We want you to bring your authentic self to work, regardless of race, color, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. Inclusivity drives innovation and creativity, and that’s something we’re passionate about!
If you require accommodations throughout any stage of the recruitment, assessment, and selection process, please contact our Talent Acquisition team at [email protected] , and we will make all reasonable efforts to accommodate your request.
Share:
Apply Now
