Job overview:

Ross Video is scaling product development and manufacturing to support rapid growth. The Proto-to-Prod (P2P) Global Process Owner (Process Architect) provides end-to-end leadership for new product introduction, engineering change management, project execution, and serialization controls across all Ross Video facilities. This role links R&D, Manufacturing Engineering, Quality, Warehousing, Planning, Procurement, Finance, Product Management, and Information Systems to ensure processes and systems are consistent, scalable, and drive operational excellence.

Who you report to: Manager, ERP Implementation

What we offer:

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.

What the job is all about:

• Own and govern the global Proto-to-Prod (P2P) process, including new product introduction (NPI), engineering change management (ECO), project execution, and serialization controls.
• Align stakeholders across R&D, Manufacturing Engineering, Quality, Warehousing, Planning, Procurement, Finance, Product Management, and Information Systems.
• Harmonize process variations across sites and product lines; act as the decision authority for cross-functional standardization issues.
• Define business requirements for ERP, Product Lifecycle Management (PLM), MES, and related systems; partner with Information Systems and Solution Architects to prioritize enhancements.
• Ensure process and system designs are robust, scalable, and interoperable with upstream and downstream value streams.
• Establish global standards, documentation, KPIs, and governance; facilitate governance meetings, workshops, and working groups.
• Lead change adoption through communication and training plans; monitor compliance and reporting requirements.
• Drive Lean/Continuous Improvement and data governance (master data) to remove bottlenecks and improve performance year-over-year.

Who you are:

• 7+ years of experience in manufacturing operations, product development, engineering, or process management.
• Strong expertise in New Product Introduction, Engineering Change Order flows, project management, master data management, and cross-functional process design.
• Hands-on experience with Infor LN or comparable ERP systems, and /MES or comparable enterprise systems.
• Demonstrated ability to lead cross-functionally and influence without direct authority.
• Proven experience translating business needs into actionable system requirements.

Bonus points if you have the following:

• Experience with ERP, Agile PLM, MES/FactoryTrack, or Salesforce integrations.
• Background in electronics manufacturing or configurable assembly.
• Post-secondary degree in Engineering, Business, Technology, or a related field.