Job overview:

Working in the Corporate Information Technology team located in Ottawa, Ontario, the - Endpoint Security Administrator is responsible for ensuring the security, stability, and compliance of enterprise systems through effective patching and vulnerability remediation. The Endpoint Security Administrator is responsible for planning, testing, deploying, and verifying operating system, firmware, and application patches across enterprise infrastructure. This role ensures all systems remain secure, compliant, and up to date while minimizing disruption to business operations.

Who you report to: Vice President, Experiential Technologies

What we offer:

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.

What the job is all about:

• Plan, coordinate, and execute monthly and emergency patching cycles for servers, endpoints, and applications
• Maintain accurate patch inventory across production, test, and development environments
• Test patches in a controlled staging environment before enterprise rollout
• Ensure change management approval for all patch deployments
• Work with Corporate Security to remediate vulnerabilities identified in scans
• Verify patch compliance against standards (ISO 27001, CIS, NIST) where required
• Generate compliance and remediation reports for management and audits
• Manage patching tools
• Develop scripts and automation routines to improve deployment efficiency
• Troubleshoot failed deployments and document corrective actions.
• Coordinate patch schedules with system owners, application teams, and CAB
• Be familiar with Change Management processes
• Communicate patch impacts, risks, and post-deployment results
• Support after-hours maintenance windows as required
• Maintain patch compliance dashboards and KPIs
• Analyze patch success rates and refine processes
• Participate in infrastructure upgrades and vulnerability management programs
• Assist in the creation and upkeep of instructional documentation

Who you are:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field
• 3–5 years’ experience in systems administration or infrastructure management.
• Technical Skills: Patch management tools (WSUS, Autopatch, DELL Open Manage Enterprise, Intune, Kace, Ansible, Ubuntu Landscape, VMware Lifecycle Manager), knowledge of Tenable
• Scripting: PowerShell, Bash, or Python for automation
• Operating Systems: Strong understanding Windows Server (2012–2022), Linux (RHEL, Ubuntu, CentOS), VMware ESXi
• Networking: Basic IP, DNS, Palo Alto firewall, Aruba Access Points, understanding for remote patching
• Infrastructure: DELL (switches/servers), Palo Alto, Aruba, VMware
• Security: Vulnerability management and compliance awareness
• Palo Alto Networks security tools
• Strong experience with Microsoft O365, Entra ID, and Active Directory
• Strong planning, testing, and deployment skills regarding patch management.
• Soft Skills: Strong planning, communication, and problem-solving abilities
• Strong communication and team working skills

Bonus points if you have the following:

• Microsoft Certified: Endpoint Administrator / Azure Administrator
• Red Hat Certified System Administrator (RHCSA)
• CompTIA Security+ or ITIL Foundation
• PMP (nice to have)

Other:

• Valid driver’s license and clean driving record, a reliable vehicle is a must
• Office Environment
• Able to work with equipment, which may involve climbing ladder to run cable, lifting computers, crouching to assemble equipment, etc.
• Lift up to 50 lbs.