Work In Tech

Job overview:

Ross Production Services (RPS) is looking for a hands-on, detail-oriented professional to support our broadcast operations out of our Connecticut facility. This role combines technical proficiency with strong organizational and communication skills to ensure the successful planning, execution, and support of live productions. You will work directly with Ross broadcast technology and other industry-standard equipment, supporting engineering, operations, logistics, and client relations.

As a key point of contact between RPS and our clients, you’ll help manage small-scale events end-to-end, maintain facility organization and inventory, support shipping and receiving processes, and collaborate closely with engineering teams. This is a hybrid role ideal for someone who enjoys variety—ranging from troubleshooting technical gear to participating in engineering planning calls and facility maintenance. If you're a team player who thrives in a dynamic broadcast environment and has a passion for technology and production, this could be the role for you.

Who you report to

Director, Broadcast Engineering

What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we’ve got an energizing environment here.

What the job is all about

• Operate and support dedicated broadcast hardware, including Ross products and other industry-standard equipment.
• Act as a liaison between Ross Production Services and clients to ensure clear communication and excellent service delivery.
• Collaborate with technical crew and engineering teams to execute production requirements.
• Own and manage small-scale events from the Connecticut control rooms, ensuring all technical and logistical aspects are covered.
• Perform troubleshooting, repairs, and preventive maintenance on broadcast equipment such as cameras, switchers, routers, audio systems, cabling, robotic camera systems, and more.
• Assist with shipping and receiving of gear; manage inventory including preparation, organization, and cleanliness of the facility.
• Work with remote engineers and operations staff to source, prepare, and ship rental gear and inventory.
• Participate in weekly engineering calls to stay aligned with team updates and technical priorities.
• Support light system design and on-site system integration for production equipment including flypacks, trucks, and fiber kits.
• Use test equipment and power tools safely and effectively.
• Read and interpret technical schematics and apply electrical troubleshooting skills.
• Maintain a positive and collaborative work environment through professional communication and behavior.
• Perform other duties as assigned.

Who you are

• Demonstrated experience working independently with minimal supervision.
• Familiarity with Ross Video equipment and core broadcast technologies.
• Ability to troubleshoot complex technical systems across video, audio, and networking domains.
• Proficiency in using power tools, test equipment, and interpreting wiring diagrams and schematics.
• Strong organizational skills with a proven ability to manage multiple priorities.
• Clear and professional communication skills for working with cross-functional teams and external clients.
• Proven ability to work effectively in fast-paced, production-focused environments.
• Basic understanding of inventory management and facility operations.