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Job overview:

We are looking for a highly technical Product Manager to lead the definition and execution of a next-generation cloud platform that will underpin Ross’s enterprise and cloud strategy. This platform will unify identity, configuration management, control, observability, deployment, and shared services to enable flexible, hybrid live production workflows across cloud and on-premises environments.

This Product Manager will lead the development of a foundational cloud-first platform that will support all future cloud and enterprise applications across Ross. You will work closely with engineering, infrastructure, security, and internal product teams to build scalable shared services that power live production workflows. The role requires a deep understanding of cloud-native architecture, enterprise-scale platforms, and SaaS infrastructure.

You will also act as Product Owner for the platform engineering team, ensuring product outcomes are well-defined, the backlog is prioritized, and cross-team alignment is maintained. You will spend time engaging internal stakeholders and strategic partners to ensure we build the right abstractions, capabilities, and extensibility from the outset.

Who you report to: Senior Manager, Product Management - Cloud & Enterprise Management

What we offer:

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.

What the job is all about:

• Define and execute the platform product strategy, prioritizing high-value internal and external use cases
• Deliver the core services that power our enterprise management user experience
• Champion the hybrid deployment model (cloud-first with edge/on-prem components) and ensure the platform supports mission-critical broadcast workloads in both SaaS and offline/air-gapped environments
• Lead customer discovery, stakeholder interviews, and technical research to shape the platform roadmap
• Act as the Product Owner for the engineering team, maintaining a high-quality backlog and ensuring all work maps to strategic product outcomes
• Collaborate with internal product groups to understand their platform requirements and ensure the platform delivers shared capabilities that can be leveraged across the Ross product ecosystem
• Drive alignment between product management, architecture, DevOps, UX, security, and IT on platform priorities and design
• Establish and own platform KPIs and success metrics, using them to inform prioritization, stakeholder communication, and product evolution
• Define and maintain platform SLAs, SLOs, and availability standards in partnership with engineering and infrastructure
• Drive internal enablement, including documentation, onboarding materials, and developer tooling to ensure other teams can effectively adopt and integrate platform services
• Support integration planning for third-party vendors and partners, including SDK/API design and compatibility testing
• Participate in cross-functional initiatives, such as compliance reviews, penetration testing, or vendor evaluations that intersect with platform responsibilities

Who you are:

• Minimum 5 years of experience in product management, with at least 2 years in a platform, infrastructure, or technical product role
• Strong leadership through influence, driving alignment across engineering, sales, and business operations
• Demonstrated experience building cloud-native, multi-tenant platforms in enterprise or mission-critical environments
• Strong understanding of cloud infrastructure (AWS preferred) including IaaS and PaaS services, authentication, and monitoring
• Experience leading technical product development in hybrid or edge deployment models
• Familiarity with shared services design patterns (e.g. centralized auth, API gateways, configuration services, telemetry pipelines)
• Excellent communication and collaboration skills – ability to work with with engineering, architecture, security, and internal customers
• Proven ability to manage a product backlog, write clear user stories, and drive Agile ceremonies as a Product Owner

Bonus points if you have the following:

• Background in enterprise IT, media tech, or SaaS infrastructure
• Familiarity with DevOps, CI/CD tooling, observability stacks and IAM technologies
• Exposure to API economy or building platforms that support 3rd-party integrations
• Self-starter, quick learner and can work with minimum supervision in meeting schedules and project deadlines.
• Able to work independently or as part of a team

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