Senior Electronic Technician (Job Req #2024-215)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

As a Senior Electronic Technician (ET) you will be responsible for the successful troubleshooting of electronic assemblies and systems from production fallout and customer returns. The ETs may work closely with the manufacturing test development team to learn new products and work with the production cells to support the test systems. ETs will have the opportunity to work with a large variety of products and technologies. This role works to troubleshoot and recover the electronic products that failed production process and test steps and the products returned by customers.

Who you report to: Manager, Troubleshoot & RMA

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

What the job is all about:

• Trouble shoot issues that were not solved by other team members.
• Use bench top equipment and tools (hardware and software) to test and debug products.
• Utilizes the proper routing, rework, and knowledgebase tools that help create a sustainable production system.
• Document work, assisting others who may face similar issues. Update troubleshoot guides as required.
• Validate the determined repairs by testing and measuring units after defect identification and repair.
• Shares technical knowledge, insights, and best practices with coworkers.
• Eagerness to learn new things and take on different responsibilities when needed.
• Perform production configuration, testing and calibration following established procedures, policies, and protocols.
• Follows quality guidelines and documented processes while ensuring others do the same.
• Works alongside product engineering to understand the new products and technologies.
• Work with production managers, lead-hands, and cell supervisors to support production demands.
• Takes ownership of the functional role by suggesting improvements and adapting to change.
• Adhere to Ross Video Health and Safety policies.
• Perform other related duties as required that contribute to manufacturing’s overall success.

Who you are:

• Possess an Electronics Technician/Technologist diploma and/or completed a multi-year program in electronics.
• Solid understanding of electronic theory and applications, with emphasis on digital components such as CPU, FPGA, flash, etc
• Excellent foundations in schematic reading and interpretation.
• Working knowledge of Linux and other command line interface with hardware
• Knowledge of JTAG technologies (IEEE 1149.1, 1149.6)
• Familiarity with wide variety of test equipment (i.e.: high-speed scopes, video/audio generators/analyzers, DVMs, etc.).
• Manages a wide range of tasks and projects, often with significant complexity and impact.
• Takes on leadership roles in major projects or initiatives, driving them to successful completion.
• Interacts extensively with various departments, external stakeholders, and customers.
• Plays a strategic role in shaping the direction of projects, teams, and potentially the organization.
• Engages in cross-departmental and cross-functional initiatives, providing strategic and technical guidance.
• Minimum of 4 years of electronic troubleshooting experience on complex printed circuit board assemblies.
• Experience with scripting languages such as AutoIt, TCL, C, C++ or equivalent.
• Working proficiency PC/Windows computer skills specifically related to network and serial interface and configuration.
• Must have computer proficiency with Microsoft Office and core business-use tools.
• Knowledge of video and audio standards and broadcasting would be an asset.

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Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.