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Service Technician (6-Month Contract) (Job Req #2024-099)

Ross Video

Ross Video

Feistritz im Rosental, Austria
Posted on Friday, May 17, 2024

Service Technician (6-Month Contract) (Job Req #2024-099)

Austria ● Feistritz im Rosental, Austria Req #1820
Thursday, March 21, 2024

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

This position is based in Austria.

Service Technician

Reports to: Team Lead – Service Technicians


Berichet an: Teamleiter – Servicetechniker


Carrying out the annual maintenance of all Spidercam systems in Austria and abroad (rental, fixed installations, special systems (FPP). Carrying out upgrades, repairs, support cases and cable replacements including all the associated preparations.

Assembly of new Spidercam systems.


Durchführung der jährlichen Wartung aller Spidercam-Systeme im In- und Ausland (Vermietung, Festinstallationen, Spezialsysteme (FPP). Durchführung von Upgrades, Reparaturen, Supportfällen und Seilwechsel inklusive aller damit verbundenen Vorbereitungen. Zusammenbau neuer Spidercam Systeme.

Duties, Responsibilities and Accountability:

Administrative Activities

  • Inventory management (ordering, etc.)
  • Assisting in stock inventory
  • Documentation
  • Warehouse management
  • Communication with customers, partners, suppliers and internal departments

Aufgaben, Zuständigkeiten und Verantwortlichkeiten:

Administrative Tätigkeiten

  • Verwaltung des Lagerbestands (Bestellungen, usw.)
  • Mithilfe bei der Bestandsaufnahme
  • Dokumentation
  • Verwaltung des Lagers
  • Kommunikation mit Kunden, Partnern, Lieferanten und internen Abteilungen

Maintenance work

  • Mechanical and electrical check
  • Carrying out safety-related tests
  • International damage and fault repairs (support hotline)
  • Implementation of upgrades (HW/SW), repairs
  • Independent error analysis and correction


  • Mechanische und elektrische Überprüfung
  • Durchführung von sicherheitstechnischen Prüfungen
  • Internationale Schadens- und Störungsbehebung (Support-Hotline)
  • Durchführung von Upgrades (HW/SW), Reparaturen
  • Unabhängige Fehleranalyse und -behebung

Mechanical work

  • Drilling, cutting, filing
  • Reading mechanical plans/drawings

Mechanische Arbeiten

  • Bohren, Schneiden, Feilen
  • Lesen von mechanischen Plänen/Zeichnungen

Electrical work

  • Soldering, wiring, crimping
  • Reading electrical schematics

Assembly of new Spidercam systems

  • Assistance with commissioning

Elektrische Arbeiten

  • Löten, Verdrahten, Crimpen
  • Lesen von elektrischen Schaltplänen

Bau von neuen Spidercam Systemen

  • Hilfe bei der Inbetriebnahme

Technician on job

Techniker vor Ort

Job Requirements:


  • HTL (electrical engineering, mechatronics, electronics)
  • Min. 2 years of relevant work experience desired
  • Programming knowledge is an advantage (PLC)
  • Knowledge of Beckhoff TwinCat 2,3 is an advantage
  • Office package
  • Network knowledge
  • Good operating system knowledge (MS Windows)
  • Knowledge of signal processing (optical, electrical)
  • Very good knowledge of German and English
  • Basic knowledge of CAD

Berufliche Anforderungen:


  • HTL (Elektrotechnik, Mechatronik, Elektronik)
  • Mindestens 2 Jahre einschlägige Berufserfahrung erwünscht
  • Programmierkenntnisse von Vorteil (SPS)
  • Kenntnisse in Beckhoff TwinCat 2,3 von Vorteil
  • Office-Paket
  • Netzwerkkenntnisse
  • Gute Betriebssystemkenntnisse (MS Windows)
  • Kenntnisse in der Signalverarbeitung (optisch, elektrisch)
  • Sehr gute Deutsch- und Englischkenntnisse
  • Grundkenntnisse in CAD


  • Technology affinity
  • Team player
  • Safe, accurate and independent work
  • Stress resistant/resilient
  • Traveling
  • Communicative
  • High willingness to learn
  • Analytical thinking


  • Technik-Affinität
  • Teamfähig
  • Sicheres, genaues und selbstständiges Arbeiten
  • Stressresistent/belastbar
  • Reiselustig
  • Kommunikativ
  • Hohe Lernbereitschaft
  • Analytisches Denken

For this position, the CBA minimum salary is 2,750.98 (employment group III after 2 employment group years), with the readiness for overpayment depending on qualifications and work experience.

We request you to send us your application documents in English.

Spidercam Robotics GmbH
Mag. Andrea Widmann

Für diese Stelle beträgt das KV-Mindestgehalt 2,750.98 (Beschäftigungsgruppe III nach 2 Beschäftigungsgruppenjahren), mit der Bereitschaft zur Überzahlung je nach Qualifikation und Erfahrung.

Wir bitten Sie, uns Ihre Bewerbungsunterlagen in englischer Sprache zukommen zu lassen.

spidercam Robotics GmbH
Mag. Andrea Widmann

Gewerbestraße 10
9181 Feistritz im Rosental
+43 42282004000

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Other details

  • Job Function Creative & Technical Services
  • Pay Type Salary