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HR Benefits & Disability Management Specialist (Job Req #024-050)

Ross Video

Ross Video

Accounting & Finance, People & HR
Ottawa, ON, Canada · Remote
Posted on Wednesday, January 17, 2024

HR Benefits & Disability Management Specialist (Job Req #024-050)

Iroquois Facility, Iroquois, Ontario, Canada ● Ottawa Campus, Ottawa, Ontario, Canada ● Virtual Req #1787
Monday, January 15, 2024

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Who you report to: Director, HR Operations

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

What the job is all about:

Benefits Management:

Coordinates benefits programs including medical, dental, vision, life insurance, short-term and long-term disability, pension, and wellness. Primary contact for all broker and vendor relationships. Ross currently has plans in Canada, US, Australia, UK, Netherlands, Singapore, China and expat.

  • Responsible for the administration of Pension and Benefits plans for all Ross locations.
  • Reviews and resolves employee benefit issues and concerns regarding account and/or services issues with our vendors.
  • Reconciliation and remittance of benefit, pension, wellness and health and safety billing to ensure premiums are paid accurately.
  • Administer annual open enrolment process in the US and other annual updates to plans.
  • Participates in annual benefit renewal process, provide census data, analyze proposals of renewal rates with carriers.
  • Participate in the annual benefits budget process.
  • Participates in year-end process, including data review and taxable benefits calculations.
  • Coordinate with Dayforce team to ensure employee information via file feeds and other reports are updating vendors accurately.
  • Analyze trends from a benefits perspective and assist with the development and competitiveness of programs.
  • Coordinate with the Wellness Committee with a focus on developing programs to support educating and adoption of programs.
  • Conduct routine review of plans to ensure compliance with governmental regulations.
  • Ensures HR Hub has accurate information on benefits programs and create training material as required.

Leave Management:

Coordinates the support for all sick leave and workers’ compensation claims including general administration, case management, modified/gradual return to work plans and program compliance with legislation.

Coordinates maternity, parental and adoption leave including calculation of payments and return to work dates.

  • Serves as the subject matter expert for the leave and workers’ compensation programs for all countries Ross operates in.
  • Administers all aspects of leave and workers’ compensation programs. Provides case management and coordinates administrative aspects of the cases and claims.
  • Works closely with payroll to track hours and manage all administrative aspects of leave and workers’ compensation claims.
  • Works closely with employees to ensure that all relevant completed medical documents are provided.
  • Partners closely with all HR business partners on all leave cases and workers’ compensation claims. Meets regularly with HRBPs to review claims’ status and develops strategies for resolution.
  • Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work.
  • Coordinates with Health & Safety Specialist for accommodations for returning employees.
  • Tracks leaves and report on metrics/analytics as requested.


  • Assist with special HR projects and initiatives as required. Perform other related duties as required.

Who you are:

  • Post secondary education in Business Administration, Accounting, or HR and 5 years’ experience in a Benefits/HR environment.
  • Knowledge of benefits and pension theory and practice, with the ability to use judgment in applying this knowledge when dealing with complex and confidential issues.
  • Strong understanding of benefits and pension legislation and compliance/filing requirements.
  • Knowledge of benefits in the US and other countries is a benefit.
  • Attention to detail and accuracy is essential.
  • Excellent written and verbal communication skills.
  • Ability to deal with confidential information with a high degree of diplomacy.
  • Excellent organizational skills.
  • Team player but able to work independently.
  • Excellent computer skills.
  • Working knowledge of Ceridian (Dayforce) payroll software or comparable software.
  • Experience with report writing software is an asset.
  • High level of proficiency with MS Excel.


Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Other details

  • Job Function Administration
  • Pay Type Salary