Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Working in the Corporate Information Technology team located in Wallingford, CT, the Systems Administrator will have the responsibility to support every area of our rapidly growing company.  The successful candidate will develop the fundamental system integrations and data structures for our business intelligence systems and will be part of a core team that directly contributes to Ross Video’s success. This role is expected to be in the office 3 – 5 days per week.

Who you report to: Manager, IT Infrastructure

What we offer: 

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.   

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events! 

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.  

What the job is all about:

• Working with the Corporate IT team located in Ottawa, ON, they will develop, plan, and implement solutions to support 1,400+ users in an international multi-site mixed-OS network environment. The focus of this role will be in the Wallingford office.
• Manages IT projects of small to medium scope, including new system rollouts, facility moves, and server environment deployments.
• Develops and implements maintenance plans for IT Infrastructure.
• Creates, maintains, and validates appropriate disaster avoidance and recovery plans working with the Corporate IT team.
• Troubleshoot network, computer, or system failures.
• Liaise with external providers where appropriate (internet, wireless, wireline etc)
• Assist Senior Systems Administrators and IT Help Desk Technicians as required.
• Troubleshoot assigned IT Help Desk tickets and assist team members when required.
• Be available two Saturdays per month, September- March, to provide phone support to remote live productions.
• Support remote Video Distribution Operators in their VPN setup and configuration.
•  Assist in the creation and upkeep of instructional documentation.

Who you are:

•          Bachelor of Computer Science or Engineering, or equivalent training and experience in the IT field
•          Minimum 4 years IT experience as a Systems Administrator
•         Palo Alto Networks security tools
•          Aruba Wireless Network Management
•          Dell Infrastructure experience
•          Network management for Peplink, Netgear, and Unifi
•          FTP and Synology file shares
•          Windows, RedHat, Ubuntu, CentOS and Mac OS X , Microsoft O365, Azure AD
•          VMware Infrastructure
•          Video Editing over 10G Network / NAS
•          SoftEther / IPv6 VPN for remote operators
•          Microsoft O365, Azure AD
•          Familiarity with broadcast networks and Ross Video Dashboard would be an asset.
•          Valid driver’s license and clean driving record, a reliable vehicle is a must
•          Travel between US based offices and Canada as required with a valid passport

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.