We’re looking for an ambitious Talent Acquisition Specialist to join our HR department. In this role, you’ll be primarily responsible for managing the full-cycle recruitment process - from crafting compelling job postings and sourcing top talent to delivering an outstanding candidate experience.

We are open to candidates located in Vancouver or Toronto.

Reporting to the Sr Director, People and Culture, you’ll get to work on a variety of exciting initiatives that go beyond day-to-day recruiting.

Who are we?

When you join Rival Group, you’re not just accelerating your career—you’re also helping shape the future of customer insights and market research.

We’re a forward-thinking, results-driven organization obsessed with helping innovative brands get closer to their customers in a way that feels fresh, organic, and fun. Rival Technologies, the tech arm of our business, is the world’s best conversational research platform and one of Vancouver’s fastest-growing tech companies. 🚀 Reach3 Insights, our consulting side, is an award-winning 🏆 market research agency with offices in Chicago, Toronto, and Vancouver. Together, we’re helping brands like Coca-Cola, Kellogg’s, Dell Technologies, REVOLT TV, and Roblox get better insights they can use to deliver better products, create more impactful marketing campaigns, and improve the end-to-end customer experience.

Our customers LOVE our tech and services. We’re growing fast—and we’re inviting great people to join us on the ride 🎢

If making measurable, immediate impact while having fun sounds like your jam, then we invite you to apply! 👇

What you’ll do:

• Drive and manage all stage of full-cycle recruitment - build relationships with hiring managers to understand hiring requirements and create eye-catching job postings, conduct phone screens, schedule and lead interviews, administer assessments / technical tests where applicable, prepare offers, complete reference/background checks, and presenting/negotiating offers to successful candidates.
• Deliver an exceptional candidate experience by building relationships with applicants and ensuring timely, thoughtful communication throughout every stage of the process.
• Pipeline Creation & Management - proactively source and engage diverse talent (both active and passive) for technical and non-technical roles across multiple departments and locations. Own all candidate coordination and communication.
• Headhunt strategically for qualified candidates according to relevant job criteria, using online tools such as LinkedIn, networking, employee referrals and your advanced knowledge of our company.
• Develop engaging outreach communications that resonate with prospective candidates and drive meaningful conversations.
• Evaluate and qualify applicants thoroughly to ensure alignment with both job-specific requirements and cultural values before advancing them in the process.
• Support special recruitment events (digital expos/job fairs/meetups) locally and beyond.
• Present recruitment metrics status reporting to key stakeholders and recommendations for continuous improvement.
• Streamline and enhance hiring processes to boost efficiency, equity, and overall candidate experience.
• Champion organizational attractiveness by recommending innovative policies and practices, analyzing compensation and offer competitiveness, and highlighting our benefits, culture, and perks.
• Collaborate with Marketing and People teams to enhance Rival Group’s employer brand across digital and social channels.
• Bring curiosity and creativity to expanding our employer branding efforts and finding new ways to attract and engage top talent
• Contribute to other talent acquisition initiatives and projects as needed to support the success of the broader People team

What You'll Have:

• 3-5+ years of related experience in recruitment within a high volume, demanding, fast paced environment.
• 1-2+ years’ experience in the SaaS or tech markets.
• Prior experience in the high-tech industry strongly preferred.
• Proficiency with HRIS, ATS, and recruiting tools (e.g., Greenhouse, LinkedIn Recruiter, Indeed, Glassdoor).
• Proven ability to source and attract top talent across a range of roles (technical and non-technical).
• Demonstrated ability to deliver an exceptional candidate experience with timely, transparent communication.
• Strong relationship-building and stakeholder management skills — comfortable advising and partnering with hiring managers at all levels.
• Excellent written and verbal communication skills, including crafting compelling outreach and job postings.
• Strong organizational and time management skills; able to handle multiple priorities and deadlines effectively.
• Ability to handle highly confidential and sensitive matters with complete professionalism.
• Experience recruiting across Canada and the U.S., or familiarity with both markets.
• Exposure to HR or People Operations processes (e.g., onboarding, talent management).
• Engaged in the HR community, continually building an HR network, and staying up to date on current HR matters.

Why us for your next career adventure?

💵 Fair compensation

We’re committed to pay equity/fair pay practices and closing the gender salary gap.

• In determining salary, Rival Technologies considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $65,000 to $ 85,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.

Our compensation package also includes:

• Home office, Internet and Cellphone stipends
• RRSP plan with employer matching
• Parental leave top up

💆‍♂️ Flexibility and time off

• Hybrid working model and home office benefits
• 4 weeks of vacation as the standard

🩺 Health and wellness

• 100% employer-paid health and dental plan
• Health spending account
• Generous sick, personal, and mental health days
• $1,000 annual mental health benefits with Canada Life

🤝 A great place to work you can be proud of

According to a survey of our employees conducted by an independent agency:

• 91% of our people believe management practices are equal and impartial
• 86% have pride in their work and the organization
• 91% agree that their teammates are friendly, supportive and welcoming

Our values at Rival:

• Courage
• Results
• Energy
• Kinship

The not-so-fine-print 🧐

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada to be considered for this role. At Rival, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Rival provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Rival is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require accommodation at any point in the selection process, please email peopleteam@rivalgroup.io

Finally, we know from time to time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Please note given our security and compliance certifications, final applicants will be required to undergo a background check.

No recruiters and no phone calls, please!