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Director, Sales

Resolver

Resolver

Sales & Business Development
Toronto, ON, Canada
Posted on Jan 12, 2025

Description

Resolver operates as a hybrid workforce where you can work at home, in the office, or a mix of both. For this particular role we are looking for someone who wants to hang out with us in real life around twice per week.

We are looking for a Director of Sales who is results driven & motivated to coach a team of established Sales Managers, Account Executives & Customer Success Managers in our Security & Investigations (S&I) team.

You will be joining a team of goal-driven, high achievers who you'll lead in the lens of revenue growth and development; and you'll help to educate prospects on how our solutions can help them achieve their objectives. You'll collaborate internally and have a solid understanding of a SaaS sales cycle, along with what it takes to get a deal done.

About Resolver:

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

Let's break down the day-to-day a little further:

Revenue Growth

  • Leads a division’s sales function in achieving revenue targets by providing strategic direction and coaching to the management tier;
  • Manages an efficient sales operation addressing win ratios and CAC;
  • Partners with Divisional Leader and Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth;
  • Leverages reporting and analytics to continuously improve our sales operation;
  • Partners with Divisional Leader and Finance to ensure sales forecasting and budgeting is aligned to growth goals.
  • Works with team to relay and train big play option and future state of products to help conceptually sell.
  • Ability to help the team execute to maximize results.

Team Development & Building

  • Motivate the team to exceed expectations.
  • Mentor and coach the team in the achievement of KRs and better work with the customer to set objectives and define the value of acquiring Resolver products (New Reality.)
  • Work with the team to advance their skills and progress in their careers.
  • Partner with Talent to proactively recruit high caliber employees; provide feedback to improve upon internal recruitment processes.
  • Provide onboarding for new hires.
  • Assists team with meetings/demos and relays use cases and outcomes that are similar to prospects needs.

New Market Development

  • Work with new markets (including international sales account representatives) to develop their markets by building a strong reference base of customers and good local partners where applicable.
  • Partner with internal stakeholders to explore channel partners;
  • Continuously observe market trends with the goal of expanding to emerging markets and/or channels where applicable.
  • Strong ability to reach decision-makers. Has a network of Execs/VP's in space that can be used as references and/or introductions to key personnel.

Strategic Direction

  • Member of Divisional Leadership Team, participate in decisions about the division’s direction, strategy, people, products, technology, markets and positioning.
  • Collaborate with executives and other stakeholders to establish sales targets and priority markets.
  • Develop team OKRs that accelerate business objectives.
  • Identify new opportunities based on market analysis, industry trends and customer insights.

Forecasting & Analytics

  • Provide the executive with accurate forecasts of sales bookings
  • Use reporting and analytic tools to find opportunities to improve our sales approach or messaging

More about you:

  • You have an established sales career and have evolved into sales management over the past 3 -5 years.
  • You have a proven track record of hitting quota, overcoming objections, and designing & executing opportunity plans that generate growth. You are able to transition this experience into coaching and inspiring others to achieve results. You can even get into the weeds and negotiate on deals to get them across the line.
  • You are a strategic thinker and will help us think about pricing strategy, marketing opportunities and what segments to serve.
  • You are curious about data (qualitative and quantitative) and keen to make recommendations on how we can improve our sales pipeline and win rate. Dashboards and pulling reports are second nature.
  • You are a collaborator. You partner with Marketing, Product, Customer Experience, Legal and Finance with curiosity, humility and a motivation to achieve our common goals.
  • You're willing to travel domestically & internationally to Tradeshows, Conferences, & Customer On Sites as required.

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

  • Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months!
  • Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
  • Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
  • Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers.
  • Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
  • In the Office – You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!

Interested?

If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]