Work In Tech

WHO WE ARE

Trusted by 700+ institutions to build communities and drive retention, Ready Education is the leading mobile student engagement platform (7 million active users) on a mission to improve student success in higher education worldwide.

As one new SaaS company, formed in 2021 from StuComm (NL), Collabco (UK), and Ready Education (NA), we’ve entered a period of aggressive growth. The opportunity to work on a new global software platform makes it an exciting time to join in.

ROLE PURPOSE

We are seeking a proactive IT Systems Specialist to join our team. This role will ensure seamless onboarding, lead IT infrastructure projects, and support compliance initiatives (SOC2 Type II and ISO 27001 audits). You will manage our core tools (Google Workspace, JumpCloud, HubSpot, 1Password, Jira) while collaborating across teams to optimize workflows and security.

KEY STAKEHOLDERS

• IT Manager (direct reporting and project alignment)
• Compliance Team (audit preparation and documentation)
• Client Support Team (tool migrations, e.g., Jira Service Desk -> HubSpot)
• HR/People Ops (employee onboarding/offboarding)
• Engineering/Product Teams (SSO/JumpCloud integrations and compliance)

MAIN RESPONSIBILITIES

• Onboarding/Offboarding: Provision laptops, configure accounts (Google Workspace, JumpCloud, 1Password), and ensure compliance with access policies.
• Project Leadership: Migrate systems (e.g., email groups, Jira → HubSpot), implement SSO via JumpCloud, and manage tool integrations.
• Compliance Support: Partner with Vanta to maintain SOC2/ISO 27001 readiness; document controls, remediate findings, and prepare audit materials.
• IT Operations: Troubleshoot issues, manage device inventory, and enforce security policies (MFA, endpoint protection).
• Process Improvement: Automate repetitive tasks (e.g., onboarding checklists) and refine IT documentation/knowledge base.

ESSENTIAL REQUIREMENTS OF THE ROLE

• 3-5 years in IT support, systems administration, or compliance-focused roles.
• Hands-on experience with Google Workspace, Jira, SSO tools (e.g., JumpCloud), and MDM solutions.
• Familiarity with SOC2 Type II and ISO 27001 frameworks (audit processes, control implementation).
• Strong project management skills; ability to prioritize tasks across multiple stakeholders.
• Excellent communication skills for translating technical concepts to non-technical teams.

Preferred Requirements of the Role:

• Experience with Google Workspace, MDMs, Vanta, 1Password, Jira, or HubSpot Service Desk.
• Certifications such as CompTIA Security+, Google Workspace Admin, or ISO 27001 Lead Implementer.
• Knowledge of scripting (Bash, Python) for task automation.
• Background in SaaS environments or fast-paced startups.

This role is an opportunity to take ownership, grow your skills, and drive meaningful change. If you're looking for a role where you set the bar for success, we’d love to hear from you!

WHAT YOU CAN EXPECT FROM US

• A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup
• Remote first work environment with the option of attendance in our cozy office in the lively knowledge quarter of Liverpool
• The opportunity for flexible work
• Company pension
• Continuous learning and growth culture with many opportunities to develop professionally
• Team bonding activities
• Professional development opportunities
• Home Office Set up support with a company laptop & equipment
• A chance to work with a global collaborative, friendly and diverse team
• And Company Swag!

Although this role is 100% remote, the person in this position should be expected to travel for certain customer / industry / company events and engagements as necessary.

Ready Education is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.