Work In Tech

Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.

What's next at Tucows

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd!

About the Opportunity:

We are looking for a Senior Cloud Systems Engineer to join our TCX Cloud Operations team.

In this role, you will take on a hands-on technical position while also ensuring daily operations of a private OpenStack-based cloud infrastructure.

This is a remote position for applicants residing in Canada and US.

What You’ll Be Doing:

• OpenStack Management: Installing, configuring, maintaining, and managing all hardware and software system components of OpenStack.
• Network Storage Management: Installing, configuring, maintaining, and managing all hardware and software system components of network storage.
• Auxiliary Systems: Installing, configuring, maintaining, and managing auxiliary cloud support systems and other micro-cloud environments.
• Collaboration: Working with the Cloud team to build and create internal tools and APIs.
• Innovation: Researching, innovating, and implementing new technologies to improve operational efficiency.
• Documentation: Develop comprehensive A-Z documentation for configurations, procedures, and standards.
• Standardization: Collaborating on and upholding system deployment standards and infrastructure tools, driving optimization efforts across all aspects.
• On-Call Rotation: Participating in the on-call rotation schedule for Cloud Operations.

What You Bring

• University degree and/or IT Diploma from a recognized technical institution, or equivalent experience.
• 5+ years of professional experience as a senior Cloud Systems engineer with minimum 3 years in managing Openstack based clouds
• At least 3 years Ceph storage systems
• At least 3 years of experience with Python programming and shell scripting
• Experience in cloud infrastructure management (preferred).

What You Will Be Doing

• System Migration: Assisting in migrating production systems to a new architecture, leveraging the latest DevOps methodologies and tools.
• Automation Frameworks: Working with SaltStack, Terraform, Ansible, and Python-based automation frameworks, with the ability to extend these frameworks with new modules.
• Administration: Administering OpenStack, Proxmox, Ceph Storage, and GitHub.
• Troubleshooting: Demonstrating strong systems administration troubleshooting skills.
• Team Collaboration: Working effectively within a team environment.
• Communication: Maintaining excellent verbal and written communication skills.
• Attention to Detail: Ensuring a keen eye for detail and thoroughness in all tasks.
• Adaptability: Ability to learn quickly and comprehend new technologies.

​​The base salary range for this position is $140,500 to $158,100 USD for US residents OR $121,800 to $137,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.

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