Work In Tech

Job purpose

Euna Solutions is looking for a Collections Analyst to join their collaborative team. As a Collections Analyst, you will report to our Senior Manager, Accounting, and work closely with our Finance and Accounting functional teams. This is a role that will work cross-functionally within the organization. This role will be an integral partner to the sales, customer success, professional services and other teams, both internally and externally.

Accordingly, we are looking for someone that is not afraid to jump in and help, willing to learn and eager to take on additional responsibility. You are the type of person who speaks up when you see a process that could be improved, or data that requires correction. You are willing to take on any task big or small, especially when a colleague needs help. What is most important is that you come with a positive attitude and are excited to collaborate.

Duties and responsibilities

• Lead collection activities for all Accounts Receivable.

• Review cash activity and post daily deposits as well as any required journal entries (i.e. Wire/bank fees or intercompany applications).

• Initiate and monitor high volume customer collection activities with high aptitude and drive. Effectively communicating with customers and internal stakeholders to meet and exceed established collection targets.

• Establish transparent processes for collection issues and escalations.

• Ability to negotiate to reduce outstanding receivables and follow internal processes to suspend delinquent accounts.

• Work collaboratively with the billing team to resolve invoice disputes and other inquiries from customers and partners.

• Consistently maintain collection notes and reports for internal partners, and leadership.

• Complete customer forms and maintain customer portals for updated business information to assist with collections.

• Perform accounts receivable and trend analytics for month end and quarterly reporting.

• Preparation of month-end work papers, as required, for other accounts (i.e. Deposits).

• Identify and collaborate on solutions for accounts receivable process deficiencies and a streamlined process between the ERP(NetSuite)and CRM(Salesforce).

• Ensure the accuracy of our records and contribute to the overall organization of our team’s documentation.

• Support the team during projects and any ad-hoc requests.

Qualifications

• Diploma or degree in Finance, Accounting or Business Administration.

• 3-5 years of related accounting experience.

• Experience with NetSuite is
  a must. Salesforce experience is a plus.

• Experience working in a multi-currency and multi-entity environment.

• A self-starter that can work independently with strong organizational skills.

• Strong computer skills such as Microsoft office, with Intermediate Excel skills required.

Core Competencies

• A high level of accountability, and teamwork in a fast-paced environment.

• Attention to detail, with accuracy in data entry and communication.

• Results-driven problem
  solving.

• Excellent communication and strong time management.

• Initiative, collaboration& organization.

• Flexibility, and the ability to multi-task with the ability to prioritize.

• Integrity & ethics in all areas.

Working conditions (if applicable)

This is a hybrid role. The Accounting team attends the Oakville location, 3days each week. Tuesday, Wednesday, and Thursday are always office days. The other days, we will be working from home, remotely.