The Role
We are looking for an experienced Community Manager who gets fired up by engaging and growing an online community.
Who You Are
You LOVE talking to people. You are genuinely interested in what they have to say and can bring value (and the brand) into a conversation.You’re an expert listener. You get what people are trying to say even if they have a tough time saying it.You have the instinct of how to rally people around a cause, how to talk to them and make them feel like valued contributors.You’re a relationship-builder, whether that’s with community members, KOLs, or even other brands. You have a charismatic personality and great attitude that make people want to trust you.You’re in sync with trending topics and can hijack those and other related conversations and bring them back to the brand.You are creative! From coming up with a set of tools that will help develop goodwill in a community (codes, shoutouts, etc.) to knowing how to handle sticky situations or take advantage of golden opportunities.You know how to direct traffic to our communities and keep them coming back.You can measure your success with tools and provide analytics reports.What We Expect from You
Be up to date with and analyze trends within the popular science and citizen scientist movements. Leverage that knowledge in building our community.Craft and implement a strategy for growing and engaging a global community.Define and report on success criteria and metrics.Provide strategic direction to management when needed.Collaborate with the marketing and social media departments to ensure all campaigns are in sync.Engage with community members online and have a presence at community events.← All Open Positions
quantifiedcitizen.com
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