Work In Tech

Proto is the leader for generative AI customer experiences across emerging markets. Our inclusive chatbots and multilingual contact centre automation solutions are designed in partnership with contact centres serving industries such as financial and health services, as well as government agencies often with competitive sponsorship from organisations such as the Gates Foundation and University of Cambridge SupTech Lab. Proto's deployments ensure local customer access across languages, ethnicity, geography and gender. Powering the Proto AICX Platform is the proprietary proLingual engine for mixed and local languages, as well as AICX Add-Ons for ChatGPT, analytics, third-party apps and proactive chat. Check out proto.cx and latest funding round announcement!

About the team

Proto’s team is extremely global with 80% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female management working across 15+ countries. We’re a remote team of self-starting and entrepreneurial SaaS engineers, operations and growth professionals. Our remote team follows established processes for cross-cultural and timezone collaboration, with opportunities to periodic in-person work opportunities.

Job Summary

We are looking for a product marketing specialist who excels in creating compelling product and sales assets to support the PLG and enterprise sales and marketing efforts of Proto and its subsidiary. This full time position will be the bridge between the Growth and R&D teams, turning product information into marketable communication. Reporting to the Head of Growth, the key responsibilities of the Product Marketer include:

• Understand the product and its application to translate technical information into consumer friendly content.
• Develop MoFu and BoFu content including, but not limited to, case studies, press releases, sales decks, landing pages, feature pages, and product decks.
• Support product development by creating tool tips and product-related content for the UI and website.
• Work with the design team to prepare product marketing assets and asset templates.
• Keep updated on ICPs and Buyer personas, and their requirements, to suggest and develop product and sales content.
• Undertake competitive and market research and recommend product updates where appropriate.
• Other responsibilities as may be applicable.

Requirements

• Minimum 3 years of relevant experience.
• Experience collaborating between development and marketing teams.
• Experience developing product marketing content.
• Experience working across teams to create marketing, product, and sales assets.
• Experience with social media posting and basic analytics.
• Experience with HubSpot.

• Experience writing thought leadership and blog articles.
• Experience writing long and short form ToFu content.
• Experience with Google Analytics.

• 20 vacation days. In addition to local holidays.
• Full remote. Work anywhere in the world with stable internet.
• Cowork. Access any coworking office on Earth (and drink free coffee).
• High & equal salaries. Get paid higher than average and equally with global colleagues.
• Laptop incentive. Let us pay you back for work devices and tech upgrades (or give them if you are in the R&D department).
• Visa support. Request support with immigration to countries in our corporate group.
• Stock options. Qualify for employee stock options with leadership positions.
• Refugee friendly. Proto prioritises candidates who are displaced or relocating due to conflict.

Proto is proud to be an equal-opportunity workplace and affirmative-action employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.