Job Description

As a Senior Architect, you are a trusted Guidewire leader across Guidewire’s most complex customer implementations. You’ll guide overall solution strategy, lead architectural governance, and ensure delivery success by aligning client goals with scalable, maintainable Guidewire solutions.

You will act as a cross-functional thought partner—working closely with Engagement Managers, customer executives, developers, and product teams. Your experience and influence will shape critical decisions, drive technical standards, and support continuous improvement across projects.

This is a key role for someone who excels in architecture, leadership, and building confidence with stakeholders across large-scale, enterprise programs.

Key Responsibilities

• Solution Architecture
• Own the end-to-end technical architecture across one or more large programs or portfolios
• Lead discovery and design workshops with customers to understand business and technical needs
• Architect complex solutions across PolicyCenter, BillingCenter, ClaimCenter, and Guidewire Cloud Platform
• Define reusable design patterns conforming to best practices that support long-term maintainability
• Align solutions with customer cloud strategy, data needs, performance requirements, and security standards
• Configure key components, including user interfaces, business rules, workflows, and entity models
• Leverages AI tools to drive productivity improvements and drives innovation in the application of AI to enhance the delivery of Guidewire’s products and services

Technical Leadership and Governance

• Provide technical direction and mentoring to Architects, Lead Consultants, and Developers
• Review and validate implementation designs and configurations
• Anticipate technical risks and proactively design mitigation strategies
• Lead architectural governance processes for a functional / technical track to ensure consistent quality
• Support Guidewire and customer teams in troubleshooting complex or systemic issues
• Strategic Client and Stakeholder Engagement
• Act as a trusted technical advisor to customer architecture and leadership teams
• Present technical solutions and roadmaps to senior stakeholders with clarity and confidence
• Support pre-sales and proposal efforts by reviewing estimates, and architecture viability
• Collaborate with Product, R&D, and Cloud teams to resolve product questions and surface roadmap needs
• Internal Impact and Enablement
• Contribute to internal architecture standards, playbooks, and reusable solution assets
• Mentor junior Architects and help develop technical leadership across the PS organisation
• Participate in architecture forums and knowledge-sharing sessions across regions
• Represent Professional Services in cross-functional strategic initiatives or internal pilots

KPIs & Success Metrics

• Architectural Excellence – Solutions meet performance, security, and scalability goals across large or complex programs
• Stakeholder Confidence & Influence – Trusted advisor status with clients, evidenced by positive feedback and solution adoption
• Delivery Support & Risk Mitigation – Reduced delivery issues due to effective oversight and early risk identification

Key Skills & Experience

• Experience in enterprise software architecture, with relevant delivery lead experience
• Deep expertise in Guidewire or similar products and architecture (PolicyCenter, ClaimCenter, BillingCenter)
• Strong command of Java, Gosu, REST APIs, cloud-native architecture
• Proven ability to design and scale solutions across multiple workstreams or regions
• Skilled in leading architectural governance and code/design review processes
• Experience in translating business needs into long-term technology strategies
• Effective communicator with customer program management, architects, and development teams
• Proficiency in Agile delivery and hybrid cloud implementation strategies
• Involvement in pre-sales, including reviewing architectural viability
• Ability to lead and inspire others through collaboration
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Preferred Skills & Experience

• Multiple Guidewire certifications, including Cloud or Architect credentials
• Experience leading multi-region or multi-vendor delivery programs
• Expertise in Guidewire Cloud Platform
• Knowledge of insurance enterprise systems and core domain processes
• Experience leading digital transformation or cloud migration programs
• Familiarity with enterprise security, compliance, and performance architecture
• Strong DevOps awareness and cloud automation experience
• Contributions to internal frameworks, accelerators, or reusable architecture assets