Work In Tech

Find your next role at Canada's fastest-growing tech companies

Senior QA - Live Ops

Prodigy Education

Prodigy Education

Operations, Quality Assurance
Toronto, ON, Canada
Posted on Thursday, May 16, 2024
Prodigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.
With Prodigy, kids practice standards-aligned skills in Math and English as they play our fun, adaptive learning games. All with teacher and parent tools to support their learning in class and at home.
As a Senior QA on our Live Ops team, you will collaborate closely with development teams, offering essential feedback on upcoming features. You will also be pivotal in addressing issues reported by our Customer Support team. Moreover, you will aid in the creation of new technology and testing practices, allowing Prodigy to quickly adapt to changing technological and social environments. Your commitment will support our mission to remain a user-focused company, dedicated to providing the best possible experience for our users.

Your Impact

  • Act with urgency and deliver high-quality work that will add the most value
  • Collaborate with your manager to align efforts with the team's objectives and drive progress
  • Focus on key priorities and deliver clear results. When needed, suggest suitable adjustments to the project scope
  • Actively engage in the team's core processes, including suggesting and implementing improvements
  • Proactively and clearly communicate status and quality risks to the team for your areas of responsibility, effectively utilizing basic quality metrics in the process
  • Explain and advocate for quality processes that ensure effective quality management to stakeholders such as PMs, Game Designers, Team Leads, and developers, with the support of more senior QAs
  • Work with developers to define and prioritize which test cases can and should be automated

About You

  • Your vast experience in designing and implementing tests for both new and established games/applications will significantly strengthen our capabilities, and your genuine passion for the gaming industry will magnify the impact of your contributions
  • Your drive to automate repetitive tasks will contribute to working efficiently
  • Your understanding of SCRUM/AGILE methodologies will empower you to pinpoint opportunities for improving your team's performance
  • Being an effective communicator, you'll excel in a remote work setup, seamlessly collaborating with distributed development teams
  • Your exceptional time management abilities will be crucial as we juggle multiple priorities, necessitating efficient prioritization and adaptation to shifting circumstances
  • With your technical acumen, you'll fearlessly delve into the inner workings of software by exploring the console of your web browser
  • Your passion for creating an inclusive environment will contribute to our collective efforts in making learning enjoyable for everyone

Bonus Points

  • Agile workflow experience and some automation experience would be preferred

Core Technologies

  • Backend: Node.js, GraphQL, Postgres, DynamoDB, Redis, AWS, Lambda
  • Game: HTML5, Canvas, WebGL, Phaser, Pixi, Typescript
  • Frontend: React, Reactive Native, ES6
  • JIRA, Testrail, Confluence, Browserstack, Percy, Jenkins, GitHub, CircleCI
  • Playwright, Cucumber, Cypress, Selenium

Working At Prodigy

  • Be part of a mission-driven organization dedicated to helping every student in the world love learning! At Prodigy Education, your work positively impacts the lives of millions of students and teachers worldwide.
  • Join a company which empowers a Growth Mindset among its team members, so you grow as we do. You’ll also work on award-winning products which harness the magic of math and power of language for students in grades 1st-8th.
  • We understand that a thriving team is at the core of our success. So, on top of an inspirational mission and rewarding work, our Total Rewards Program reflects our commitment to your financial, physical, and mental well-being.
  • It’s not just about the work though; it's about the culture. As the Toronto Star reports in a recent feature on Prodigy: "Prodigy’s secret sauce is that it sees its corporate culture as something that is built slowly from the ground up and is always evolving.” Check it out here.
  • #LI-Hybrid
Prodigy Math is used by almost one million teachers a year, and was named the most popular supplemental education platform in classrooms in the United States! Our products have also won numerous consumer awards, including the Mom’s Choice Award, Parent and Teacher Choice Awards, and National Parenting Product Award.
Come as you are. We believe the power of our collective potential will transform education. We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We welcome applications from people from all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, people with disabilities, veterans, and anyone who may contribute to the further diversification of Prodigy Education. If you feel like you don’t have all the qualifications for this position and are willing to use your initiative to learn the rest, we’d still love for you to apply!
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Prodigy Education will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us at jobs@prodigygame.com, and we will work with you to meet your needs.