Business Analyst
Procom Services
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Support for monthly and quarterly reports and dashboards from existing databases and various tools for the Consumer Channels Marketing organization.
- Channel Metrics, Analysis, and ad hoc reporting requests (i.e. Channels sales for Component and Branded CPU business, Channel Membership program and Points benefit metrics)
- Program support for Mobile Specialty Retail and Small Format Retail, including but not limited to metrics, analysis, tools support, and other ad hoc program-related requests
- Operations support for Business segment, including maintaining key indicators, metrics, and dashboard
- Engage with HQ and geo retail, channel and IT, SEO analysts on basic data and cube/tool related issues
- Documentation of CCG (Consumer Channels Group )Operations business processes for a ‘desk manual’
- Special projects related to channel research, benchmarking, or advanced analytics
Qualifications
This role requires someone with at least 3 years of experience in a similar Business Analyst role
- Advanced Excel skills and strong analytical skills
- Clear communication skills, proven analytical skills, and problem solving skills
- Attention to Detail, Ability to mine and analyze large datasets, tools-savvy
- Proficient in PowerPoint and Microsoft Office
- Ability to work independently
- Excel tools, Add-ins and modern reporting engines (Microsoft BI etc)
- SQL
- Excellent communication and collaboration skills
- Ability to quickly digest complex data
- Ability to manage varying workloads and work with a variety of stakeholders in a dynamic and changing business environment
- Fluency in Chinese/Mandarin a plus