Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

Help customers integrate client’s silicon and software offerings into their products.
Debug/Root Cause analysis of build/networking/streaming/application/integration issues with drivers and complex software stacks
Work directly with customers on reproducing/resolving bugs and integration related issues.
Create and perform high level acceptance testing on software releases before shipping to service providers, OEMs and ISVs
Update documentation, including release notes, customer communications, design collaterals
Contribute to SW and HW product development by providing tech feedback to Intel product teams.
Provide technical training, consultation, and hands-on assistance to customers in areas of architecture, technologies, code development, and integration of key features.
Address performance issues, and prepare collateral material

Qualifications

*BS in Computer Engineering, Electrical Engineering, Computer Science or related discipline

*3+ years of relevant experience working with embedded systems, set top boxes (STB), development, validation, and/or debug of embedded software

*3+ years' experience in the following:

Debugging, replicating and determining root cause problems running complex software stacks
Linux OS, drivers and C/C++
Broadband network communications
Knowledge of network protocols and stacks such as TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs, etc.
Knowledge of Cable related technologies such as DOCSIS
Performance profiling and hotspots analysis
Bootloaders and board support packages.
Ability to support customers on a variety of disparate issues at the same time

Additional Information

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