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Sales Development Representative



Sales & Business Development
saint john, nb, canada
Posted on Friday, June 7, 2024

Title: Sales Development Representative

Reports To: Manager of Inside Sales

Location: Saint John NB, or Remote (Canada)

Who We Are

Sharing knowledge is our passion!

ProcedureFlow started with the vision of sharing knowledge at the speed of change without disrupting business operations.

Our founding team saw a gap in the market where process documentation is a challenge and sharing this knowledge is done via several weeks of training and mentoring programs. They believed there was a better way to help employees consume and learn information while delivering high quality work from day one.

Together, we make employees experts faster by giving them access to the information they need, when they need it.

What You’ll Be Doing:

The Sales Development Representative (SDR) is a critical component of ProcedureFlow’s sales model. By finding and connecting potential customers to the value of ProcedureFlow, the SDR will be responsible for qualifying and converting inbound and outbound leads, and is comfortable using a multi-channel approach to generate new business leads including account-based marketing, outbound calling/email, and social campaigns.

  • Generate quality leads via targeted communication (email, social networks, and phone)
  • Meet and exceed monthly quarterly and annual lead generation targets
  • Manage prospect lists for outbound outreach
  • Qualify inbound leads (from our website, tradeshows, and marketing campaigns)
  • Research potential new customers and generate target lists
  • Use Salesforce to track activity, lead information, and next steps
  • Learn and convey the ProcedureFlow value proposition. (Short demos and presentations)
  • Work closely with Sales and Marketing
  • Other duties as needed

Who You Are:

  • 1+ years’ experience in lead generation, business development or SDR functions
  • Must be a self-starter
  • Thrive in a growing, fast past, dynamic work environment
  • Exceptional people skills and team player
  • Experience with Salesforce CRM
  • Strong written and oral communication skills
  • Strong organizational skills
  • Strong research skills
  • Comfortable talking to high-level executives on the phone and via online correspondence
  • Ability to have flexibility in working hours
  • Degree or Diploma in Business, Marketing or related field of study, or equivalent practical experience

What We Offer

  • Competitive Salary
  • Benefits From Day One - and we cover the health & dental premiums
  • Paternal Leave Top-Up
  • Retirement Savings - employer matching up to 4%
  • Employee Stock Options
  • Home Office Equipment – laptop, monitor, mouse and keyboard are all included.
  • Positive Team Culture - we work hard but we also have a lot of fun together!

Remote Workspace Requirements

ProcedureFlow is a remote-first company, and this is a work from home opportunity. Our head office in Saint John, New Brunswick but we know you can do your work from anywhere in Canada.

You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is vital for doing your best work! You also have a reliable internet connection capable of participating in video calls.

Apply Now!

The ProcedureFlow team is highly skilled, motivated, hardworking, and fun! This position would be ideal for you if you are looking to be part of a fast-growing SaaS business. Have we piqued your interested? Awesome! Submit an application today and let’s connect.

While our many of our opportunities are remote positions, only those who are a Canadian citizen or a permanent resident of Canada with a valid Canadian work permit will be considered. All applications are appreciated, however, only those being considered for interviews will be acknowledged.

ProcedureFlow is an equitable and diverse employer; connect with us today!