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Partner Manager

Practice Better

Practice Better

Sales & Business Development
Toronto, ON, Canada
Posted on Saturday, May 4, 2024
About us:
Practice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 15,000+ customers in over 70+ countries across the globe, and processes hundreds of millions annually in payments on behalf of customers. Over 65% of growth in our customer base comes from word of mouth and referrals, which is a testament to our strong brand and community. Practice Better has recorded a 300% compound annual growth rate in revenue since inception, and we are well-positioned for continuous growth in the years to come.
How we work:
Practice Better operates remote-first, hybrid optional. We ensure each member of our team is equipped with the necessary tools to perform effectively within the comfort of their own space. However flexibility is important! So if you need to stretch your legs or whiteboard with your team, you can use our beautiful, private downtown Toronto office.
About the Position:
Job Title: Partner Manager
Location: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.
Reports to: Head of Partnerships
Position Overview: Today, we have an ecosystem of partners (integrations & referrals) but are doubling down on the partnership program. So we’re looking to hire another Partnership Manager to help us expand our program.

We’re counting on you to:

  • Manage every part of the partner lifecycle, end to end, from outreach, relationship building, creating a strategic plan, and delivering on joint initiatives. Ultimately, the goal is to generate more referrals, integrations, and revenue for the business through partnerships.


  • You’ve done this before. You have 4+ years of experience developing partnerships or alliances, particularly with larger, more complex technology partners.
  • You’re a relationship builder. You easily connect with individuals and identify areas of collaboration. You have the ability to navigate large organizations and influence the decision-makers.
  • You know SaaS. You have a deep understanding of SaaS partner ecosystems and experience in developing and creating mutually beneficial outcomes.

Who you are:

  • You have product and marketing savviness. You have an intuition for a partner's company and can quickly assess their marketing assets/channels. You equally enjoy building and executing go-to-market activities.
  • You’re technical-ish. You’re able to discuss APIs at a high-level, providing guidance to developers, and share best practices.
  • You’re friendly and persistent. You create well-constructed asks with the ability to continue with an idea until a partner sees it through. You’re a closer who isn’t afraid to make outsized requests and secure wins.
  • You’re a cross-functional team player. You have strong organizational skills with a team-centric mindset and the ability to execute. You’re able to quickly and effectively collaborate cross-functionally with internal teams.
  • You’re data driven. You measure your work and outcomes with our partners to ensure continued performance.
  • You have a growth mindset. You thrive in a fast-paced environment. The idea of expanding existing relationships or building new partnerships from the ground up excites and motivates you.
  • You’re an excellent communicator. You understand the value we provide to partners and can transparently articulate it to partners in both verbal and written formats.

You will:

  • Own: Our partner relationship.
  • Teach: The company and customers about our value-adding partnerships.
  • Learn: Our health tech landscape and how we win the market.
  • Improve: Our partner GTM function with channel and technology partners.


  • 1 month you will:
  • Get familiar with the company and team.
  • Become a product expert.
  • Understand partner program and goals.
  • Set short-term goals.
  • 3 months you will:
  • Meet all the partners in your portfolio.
  • Execute on marketing activities.
  • Optimize partner management and enable partner success.
  • Educate internal teams on the partners.
  • 6 months you will:
  • Develop long-term plans for partners.
  • Expand partnerships.
  • Strengthen your relationships with partners and internal stakeholders.
  • Analyze partner metrics and propose recommendations.

Our Tech Stack:

  • Hubspot
  • PartnerStack

Our Perks and Benefits:

  • Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.
  • Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental.
  • Sprout Family: Receive personalized support for the family-building process, accessing top-quality care. Schedule a consultation with Sprout's Team for guidance, education, coaching, and assistance in finding a top provider, addressing medical, legal, or regulatory concerns throughout your journey. *Currently for Canadian Employees Only*
  • Inkblot: Access to one of Canada's leading digital mental health companies, focusing on offering secure online video counseling through our corporate mental health programs and individual counseling services. *Currently for Canadian Employees Only*
  • Choose your device: Are you team windows or apple? You shouldn’t have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!
  • Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.
  • Health & Wellness Allowance: $750/year to support your health & wellness related goals and hobbies.
  • Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.
  • Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery.
  • Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.
Practice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.
Practice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.