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Your Role At A Glance

The Sales Specialist will drive revenue growth, expand subscription sales, and boost annual recurring revenue (ARR) while enhancing customer retention. In this inside sales position, the Sales Specialist will position Mastercam as a premier solution provider by delivering exceptional customer service and executing strategic sales initiatives.

The Sales Specialist is an inside sales role focused on driving transactional revenue within existing customer accounts. This includes add-on licenses, small-scale expansions, and quoting support. This role does not carry account ownership but works in close coordination with regional account managers to support day-to-day sales execution and ensure strong customer engagement.

Must be located in the Midwest

How You’ll Drive Success

Sales Execution And Strategy

• Drive transactional sales by managing and closing smaller-scope, high-velocity deals such as additional seat licenses, renewals, and incremental expansions with existing customers.
• Support the field sales team by owning quote generation, order processing, and timely follow-up on active opportunities and customer inquiries.
• Maintain high responsiveness to inbound customer requests and coordinate with customer success and finance to ensure a seamless sales experience.
• Ensure CRM accuracy by logging all customer interactions, updating opportunity stages, and supporting pipeline integrity to enable reliable forecasting.

Collaboration

• Coordinate with Regional Account Managers on strategic accounts and more complex deals, including training or services.
• Partner with the Inside Sales – Renewals team to support account retention when appropriate, without owning the renewal cycle.
• Work with Customer Success, Finance, and Technical Support to deliver a seamless experience for the customer.

Performance Monitoring

• Track key sales metrics such as response times, quote-to-close ratios, and transactional revenue.
• Contribute to regional forecasting by maintaining accurate opportunity data in Salesforce.
• Participate in regular team reviews to identify gaps, share insights, and support continuous improvement.

The Talents We’re Seeking

Education And Experience

• Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.
• 3 – 5 years of inside sales experience, preferably in a subscription-based or SaaS environment.
• Proven success in driving revenue growth and improving customer retention.
• Experience with CRM tools such as Salesforce and sales enablement platforms.

Required Skills

• Proficiency with Microsoft 365 tools (Excel, Word, PowerPoint) for communication and reporting.
• Familiarity with collaboration tools like Teams or Asana.
• Experience with BI tools (Tableau, Power BI) and AI-enabled sales tools for insights and decision-making.
• Strong communication and negotiation skills.
• Results-driven with a customer-centric mindset.
• Exceptional organizational and time-management abilities.
• Adaptability in a dynamic, fast-paced environment.

Who We Are

At Mastercam, we are Shaping the Future of Manufacturing®. As the leading provider of advanced digital manufacturing solutions, we empower manufacturers to maximize productivity, streamline operations, and drive transformation. Supported by a global network of Channel Partners and a vibrant developer community, Mastercam sets the benchmark for excellence in manufacturing technologies.

As part of Sandvik Manufacturing Solutions (SMF) and the broader Sandvik Group, Mastercam is at the forefront of digital transformation. Our team of over 350 professionals and 400 Channel Partners is committed to delivering exceptional service and expertise to our diverse international clientele. We focus on pioneering innovative technology and delivering unmatched solutions to help our customers achieve exceptional precision and productivity.

With 40 years of industry leadership, Mastercam is dedicated to advancing CAD/CAM technology and driving transformation in the manufacturing sector. We continuously adapt to meet our customers' evolving needs with high-quality products and services that address the rigorous demands of the industry.

Our core values drive everything we do:

• Customer-focused: We are agile and make decisions close to our customers to ensure their needs are met promptly and effectively.
• Innovation: As technology leaders, we thrive on innovation to stay at the cutting edge of digital manufacturing solutions.
• Fair Play: We are committed to ethical practices, compliance, and promoting health, safety, and sustainability.
• Passion to Win: We establish market leadership through empowered teams, strong performance management, and a commitment to continuous improvement.

At Mastercam, we prioritize innovation, collaboration, and professional growth. Join our forward-thinking team and help us shape the future together. Discover more about our mission and values at www.mastercam.com, connect with us on LinkedIn, and join the conversation using #mastercam. Ready to make an impact? Apply now and be part of driving transformation in manufacturing.

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.

We are an E-Verify Employer.