Work In Tech

Your Role at a Glance

The Sales Engineer is responsible for driving sales within the UK territory for Mastercam. Specifically, the successful incumbent will pro-actively call upon, develop, and cultivate sales leads, transitioning these opportunities into sales for the company. This position will answer customer queries, and inquiries, providing timely and appropriate Mastercam commercial solutions aimed at exceeding customer needs and enhancing the overall Mastercam relationship. The Sales Engineer will provide Sales Engineering support for Mastercam products; pro-actively interfacing and collaborating with sub-resellers, partners, and customers to solve their manufacturing needs. This position is also responsible for meeting and exceeding the overall sales revenue/forecasts on a monthly, quarterly and annual basis, providing timely sales forecasting and pipeline reporting in alignment with said sales goals and expectation.

This position is based in the UK.

How You’ll Drive Success

Customer Qualifications and Proposals

• Lead the customer qualification process
• Provide in-depth proposals and solutions for customers
• Lead Mastercam technical demonstrations and presentations

Customer Experience Management

• Manage the customer experience through activation of new orders
• Ensure customer needs (cost, timing, quality, key issues) are met proactively

Liaison and Technical Support

• Act as the liaison between Mastercam, sales partners, and existing customers
• Ensure prospective and current customers are managed proactively
• Address technical questions and issues
• Work with the technical team to research and offer technical solutions
• Ensure Salesforce CRM is updated with accurate customer contact details

Marketing Understanding and Strategy

• Build an understanding of the market potential for the region/territory
• Work with the Sales Engineering Manager to implement strategies to achieve sales targets

Forecasting and Reporting

• Provide monthly and quarterly forecasting for the region/territory
• Include detailed updates on prospecting activities (cold calls, lead generation, pipeline activity)
• Report on business in the pipeline (proposal stage, negotiation stage, presentation stage)

Market and Competition Awareness

• Maintain a current understanding of the CAD/CAM market and technology
• Monitor current competition and emerging threats/opportunities
• Focus on the impact of market changes on the region/territory

Travel and Additional Duties

• Travel required up to 50% of the time
• Attend trade shows, machine tool dealer events, media events, and technical partner events
• Enhance the Mastercam name and benefit the overall brand
• Perform other duties as directed

The Talents We’re Seeking

Education

• Minimum HND in a Business or Engineering discipline required; or equivalent proven, consultative, technical sales experience for customers within the UK CAD/CAM industry.
• Membership of a professional sales / engineering body preferably with chartered status an advantage

Required skills

• 3-5 years of successful, progressive and demonstrable sales achievement within a technical sales position.
• Proven expert experience qualifying, quoting and managing the technical sales cycle; experience with technical software (e.g. Multi-axis, Productivity+, Mill-turn, etc.) an advantage.
• Full, clean UK driving license.
• Currently residing and permitted to work in the UK.
• Clear understanding and working knowledge of industry protocol.
• Proven time management skills and a history of success working in a team environment supporting others.

Preferred skills

• High proficiency with Microsoft Office Suite (Teams, Word, Excel and PowerPoint)
• Experience of using Salesforce CRM
• Possess a general knowledge of all types of CNC manufacturing processes.
• Personable, professional, and positive approach towards developing and maintaining relationships.
• Above average communication skills, both written and verbal, with the ability to provide accurate and timely information in a succinct and easy to understand manner.
• Demonstrable ability to work under self-direction, coupled with the ability to prioritize, in the delivery of objectives, tasks or agreed upon deliverables.
• Pro-active analytical person, critical thinker, and initiative-taking Sales Engineer with the ability to deliver sales proposals, contracts, or technical solutions.
• Demonstrable experience assessing, developing, and solutioning technical proposals and solutions designed to address the customer’s CAD/CAM challenges.

Who We Are

At Mastercam, we are Shaping the Future of Manufacturing®. As the leading provider of advanced digital manufacturing solutions, we empower manufacturers to maximize productivity, streamline operations, and drive transformation. Supported by a global network of resellers and a vibrant developer community, Mastercam sets the benchmark for excellence in manufacturing technologies.

As part of Sandvik Manufacturing Solutions (SMF) and the broader Sandvik Group, Mastercam is at the forefront of digital transformation. Our team of over 350 professionals and 400 resellers is committed to delivering exceptional service and expertise to our diverse international clientele. We focus on pioneering innovative technology and delivering unmatched solutions to help our customers achieve exceptional precision and productivity.

With 40 years of industry leadership, Mastercam is dedicated to advancing CAD/CAM technology and driving transformation in the manufacturing sector. We continuously adapt to meet our customers' evolving needs with high-quality products and services that address the rigorous demands of the industry.

Our core values drive everything we do:

• Customer-focused: We are agile and make decisions close to our customers to ensure their needs are met promptly and effectively.
• Innovation: As technology leaders, we thrive on innovation to stay at the cutting edge of digital manufacturing solutions.
• Fair Play: We are committed to ethical practices, compliance, and promoting health, safety, and sustainability.
• Passion to Win: We establish market leadership through empowered teams, strong performance management, and a commitment to continuous improvement.

At Mastercam, we prioritize innovation, collaboration, and professional growth. Join our forward-thinking team and help us shape the future together. Discover more about our mission and values at www.mastercam.com, connect with us on LinkedIn, and join the conversation using #mastercam. Ready to make an impact? Apply now and be part of driving transformation in manufacturing.

Mastercam is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, alienage or citizenship status, sex, sexual orientation, gender identity or expression, transgendered status, partnership status, caregiver status, age, ancestry, physical, intellectual, learning or mental disability, pregnancy, childbirth or related condition, genetic information, medical condition including medical characteristics, marital or civil union status, familial status, veteran or military status , use of tobacco or other lawful products off premises and during non-working hours, or any other classification protected by applicable local, state or federal laws.

EOE/M/F/Vet/Disabled are encouraged to apply.
We are an E-Verify Employer.