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Your Role at a Glance

The Data Migration Specialist is responsible for managing and executing end-to-end data migration projects, ensuring data integrity, accuracy, and compliance. The ideal candidate will have strong technical expertise, extensive experience in CRM data migrations, specifically Zoho and Salesforce, and the ability to troubleshoot complex data-related challenges. This role requires a detail-oriented professional with a mix of technical proficiency, analytical skills, and cross functional collaboration to ensure seamless transitions of critical business data.

How You’ll Drive Success

• Plan and Execute Data Migrations: Lead data migration projects from Zoho CRM to Salesforce (and vice versa), ensuring smooth transitions with minimal business disruption.
• Data Mapping & Transformation: Analyze, map, and transform data between source and target CRM systems, ensuring consistency, completeness, and correctness.
• ETL Process Development: Design and implement data extraction, transformation, and loading (ETL) processes to automate and optimize data migration.
• Data Cleansing & Quality Assurance: Perform rigorous data validation, deduplication, and cleansing to ensure high data quality and integrity post-migration.
• Issue Resolution & Troubleshooting: Identify, diagnose, and resolve data inconsistencies, missing fields, and other migration-related issues in a timely manner.
• Collaboration with Stakeholders: Work closely with IT, business analysts, CRM administrators, and end-users to gather requirements, validate data needs, and communicate project status.
• Documentation & Knowledge Transfer: Develop detailed documentation for data migration processes, best practices, and troubleshooting guides; provide training and support to internal teams as needed.
• Compliance & Security: Ensure that all data migrations adhere to data governance policies, compliance regulations, and security best practices.

The Talents We’re Seeking

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certification in Salesforce or other relevant CRM platforms preferred.

Required Skills

• At least four (4) years of proven experience in data migration between CRM systems, particularly Zoho and Salesforce.
• Strong knowledge of data migration tools and techniques, such as MuleSoft, Excel, or native Salesforce migration tools.
• Proficiency in SQL and data manipulation languages.
• Experience working with APIs and scripting languages (Python, JavaScript, or Apex) for data automation.
• Strong understanding of relational databases, data structures, and data mapping best practices.
• Knowledge of data governance, compliance standards (GDPR, CCPA), and security best practices.
• Familiarity with cloud-based data storage and integration solutions (e.g., Azure).

Preferred Skills

• Excellent analytical and problem-solving skills with keen attention to detail.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong communication and collaboration skills, with the ability to translate technical data concepts to non-technical stakeholders.

Who We Are

At Mastercam, we are Shaping the Future of Manufacturing®. As the leading provider of advanced digital manufacturing solutions, we empower manufacturers to maximize productivity, streamline operations, and drive transformation. Supported by a global network of Channel Partners and a vibrant developer community, Mastercam sets the benchmark for excellence in manufacturing technologies.

As part of Sandvik Manufacturing Solutions (SMF) and the broader Sandvik Group, Mastercam is at the forefront of digital transformation. Our team of over 350 professionals and 400 Channel Partners is committed to delivering exceptional service and expertise to our diverse international clientele. We focus on pioneering innovative technology and delivering unmatched solutions to help our customers achieve exceptional precision and productivity.

With 40 years of industry leadership, Mastercam is dedicated to advancing CAD/CAM technology and driving transformation in the manufacturing sector. We continuously adapt to meet our customers' evolving needs with high-quality products and services that address the rigorous demands of the industry.

Our core values drive everything we do:

• Customer-focused: We are agile and make decisions close to our customers to ensure their needs are met promptly and effectively.
• Innovation: As technology leaders, we thrive on innovation to stay at the cutting edge of digital manufacturing solutions.
• Fair Play: We are committed to ethical practices, compliance, and promoting health, safety, and sustainability.
• Passion to Win: We establish market leadership through empowered teams, strong performance management, and a commitment to continuous improvement.
  

At Mastercam, we prioritize innovation, collaboration, and professional growth. Join our forward-thinking team and help us shape the future together. Discover more about our mission and values at www.mastercam.com, connect with us on LinkedIn, and join the conversation using #mastercam. Ready to make an impact? Apply now and be part of driving transformation in manufacturing.

Mastercam is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, alienage or citizenship status, sex, sexual orientation, gender identity or expression, transgendered status, partnership status, caregiver status, age, ancestry, physical, intellectual, learning or mental disability, pregnancy, childbirth or related condition, genetic information, medical condition including medical characteristics, marital or civil union status, familial status, veteran or military status , use of tobacco or other lawful products off premises and during non-working hours, or any other classification protected by applicable local, state or federal laws.

EOE/M/F/Vet/Disabled are encouraged to apply.
We are an E-Verify Employer.