Legal Counsel
PointClickCare
Legal
Toronto, ON, Canada
Posted on Sep 12, 2025
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Legal Counsel will play a pivotal role in supporting the company’s legal and business objectives by providing expert legal advice, drafting and negotiating a variety of commercial and technology agreements, and ensuring compliance with applicable laws and regulations. This position requires a proactive, business-oriented lawyer who thrives in a fast-paced environment, collaborates effectively with cross-functional teams, and demonstrates strong judgment, integrity, and communication skills. The Legal Counsel will contribute to process improvements, risk management, and the overall success of the Legal Department, while helping drive innovation and operational excellence.
Key Responsibilities:
- Contract Drafting & Negotiation
- Draft, review, and negotiate a wide range of commercial agreements, including:
- Master Services Agreements (MSAs)
- Partnership and collaboration agreements
- Confidentiality and Non-Disclosure Agreements (NDAs)
- Business Associate Agreements (BAAs)
- SaaS agreements, software licenses, and technology agreements
- Subcontractor and supplier agreements
- Statements of Work (SOWs) and related documentation
- Legal Advisory & Risk Management
- Advise internal stakeholders on legal risks, contractual obligations, and compliance requirements for new products, services, and business initiatives.
- Provide practical, business-oriented legal advice and solutions.
- Conduct legal research and provide guidance on emerging legal issues, including privacy, data security, and regulatory matters.
- Compliance & Policy Support
- Support the development and implementation of company policies and procedures to ensure compliance with applicable laws and regulations.
- Assist with Canadian and U.S. information privacy and healthcare regulatory compliance (e.g., HIPAA, PHIPA, and provincial equivalents).
- Participate in training and knowledge-sharing sessions to promote legal awareness and best practices across the organization.
- Dispute Resolution & External Counsel Coordination
- Assist with the management and resolution of disputes and pre-litigation matters.
- Coordinate with external counsel as needed.
- Process Improvement & Departmental Initiatives
- Contribute to process improvement initiatives within the Legal Department, including the adoption of legal technology and automation tools.
- Provide support on special projects and other duties as assigned by the Associate General Counsel.
- Demonstrate flexibility to assist the Legal Department in its activities and mission as needs arise.
Required Skills & Experience:
- Juris Doctor (JD) degree and active membership in an applicable law society or U.S. state bar.
- 3–5 years of post-qualification experience, preferably with a mix of law firm and in-house roles.
- Demonstrated ability to independently negotiate complex business transactions under tight deadlines.
- Strong analytical and problem-solving skills, with the capacity to address complicated legal and business challenges.
- Excellent judgment, integrity, and discretion in handling sensitive matters.
- Superior written and verbal communication skills, with the ability to explain legal concepts to non-legal audiences.
- High attention to detail and organizational skills.
- Self-starter with the ability to work independently and as part of a collaborative team.
- Strong client service orientation and ability to build effective working relationships with stakeholders at all levels.
- Flexibility to support the Legal Department’s evolving needs and mission.
- Interest or experience in process improvement, legal technology, and prompt engineering is an asset.
Preferred Experience:
- Experience with health care information technology licensing and SaaS licensing.
- Familiarity with Canadian and U.S. information privacy laws and compliance (e.g., HIPAA, PHIPA, and provincial equivalents).
- Knowledge of Canadian and U.S. health care regulatory frameworks.
- Prior exposure to privacy, cybersecurity, and data protection issues in a technology-driven environment.
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
