Director, Software Engineering (US)
PointClickCare
Software Engineering
Salt Lake City, UT, USA
Posted on May 22, 2025
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
As a key member of the Engineering leadership team, the Director of Engineering reports into the VP of Engineering for A&P. The Director is responsible and accountable for managing and coordinating the development of the PointClickCare A&P product line using Agile/Scrum methodology as well as participating in defining the product strategy and driving the initiatives for its implementation.
Key Responsibilities:
- Lead the development of PointClickCare's A&P product line.
- Ensure Development Managers and their teams have appropriate product specifications, directions, and resources to deliver on projects.
- Collaborate with the Product Management team to plan and implement projects on time, on quality, and on target.
- Ensure teams collaborate with Product Management in product vision and roadmap.
- Create software development plans that meet current and future needs.
- Ensure operational excellence and work with architecture and technology services teams on the design and architecture of the existing software application.
- Coordinate release planning and sprint planning.
- Monitor and manage execution against sprint and release plans across multiple concurrent development initiatives in conjunction with the product team.
- Provide leadership and guidance to coach, motivate, and lead teams to their optimum performance levels and career development.
- Support teams in the resolution of technical and people issues.
Required Experience:
- Prior experience in managing a commercial enterprise software product through the entire life cycle-from initial requirements gathering through product release and ongoing support.
- Expert-level software development experience with senior leadership exposure.
- Executive-level experience managing and mentoring development teams.
- Degree in Computer Science, Engineering, Information Technology, or a related field.
- Experience in Agile development methodologies and multi-site development.
- SaaS or cloud software experience.
- Ability to build and lead strong teams that achieve high performance standards.
- Strong internal and external relationship-building skills.
- Excellent written and verbal communication skills.
- Ability to organize and prioritize work demands in a fast-paced environment.
Bonus Experience:
- Prompt Engineering for Productivity – Strong ability to craft effective prompts for AI tools like GitHub Copilot to generate, refactor, and explain code.
- AI-Augmented Development in IDEs – Daily use of IDEs (e.g. IntelliJ, VS Code, Cursor) with AI-powered extensions (e.g. GitHub Copilot, Junie, Windsurf) to accelerate coding, testing, and debugging tasks.
- AI in the SDLC Beyond Code – Leverages AI for writing documentation, generating test cases, summarizing technical discussions, and assisting with incident response or backlog grooming.
Tech F/L3
#LI-Remote
#LI-JP1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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