Sr. People Advisor
PointClickCare
This job is no longer accepting applications
See open jobs at PointClickCare.See open jobs similar to "Sr. People Advisor" Work In Tech.People & HR
Mississauga, ON, Canada
Posted 6+ months ago
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
The Sr People Advisor will work collaboratively with people leaders and employees in specific client groups, translating tactical and operational business needs into integrated HR solutions. Reporting to the Director, People Experience and acting as a trusted advisor to people leaders, the role will enable the effective use of HR programs, policies, and processes, and support the implementation of new talent strategies and programs to achieve business objectives and enhance organizational effectiveness. This role will have the opportunity to use HR expertise to make a real impact, providing valuable insights, advice, and counsel to people leaders and employees in all areas of HR.
Key Responsibilities:
- Partner with the HRBP Director and HR Centers of Excellence (COEs) to improve delivery of all aspects of the business’ talent strategy. As a Trusted Business Advisor, build strong working relationships and trusted partnerships with stakeholders by developing a strong HR expertise and business acumen and leveraging that to coach and develop people leaders to improve their leadership effectiveness, build high-performing teams, and drive employee engagement.
- Participate in the design and implementation of the talent programs; analyze organizational needs, identify performance improvement opportunities, recommend, and implement performance improvement initiatives, and evaluate their effectiveness. Coach people leaders and their teams to create a high performing culture across the organization; facilitate internal mobility and career development.
- Take the lead role in assessing and resolving employee concerns, grievances, conflicts with fairness and integrity while ensuring compliance company policies and guidelines and all local, state/province, and federal labor regulations in both Canada and United States.
- Serve as Subject Matter Expert and contribute to the HR operational effectiveness by working with cross functional HR teams in identifying areas of opportunities to support process standardization, simplification, and automation to increase operational efficiency and excellence. Help to build a strong HR Brand across the organization.
- Will act as the internal Subject Matter supporting the HR team on different Employee Relations and Workplace Investigation matters. Will ensure continuous consistency, integrity and fairness in our practices. In partnership with the legal team, will support resolution of various complex employee concerns in compliance with applicable laws.
Required Skills & Qualifications:
- Minimum of 6 years of progressive HR experience including 3-4 years as People Advisor, HR Business Partner, HR Generalist or other relevant HR experience.
- In-depth knowledge of HR best practices, labor regulations for US for Canada.
- Prior experience in employee relations, conflict resolution, workplace investigations and handling sensitive HR issues. A strong understanding of performance management and leadership coaching techniques.
- Demonstrated computer literacy with capability in MS Office (Outlook, Word, Excel and PowerPoint), and related HR software.
- Excellent communication and interpersonal skills; proven ability to take initiatives and work with minimal supervision and collaboratively with others to solve challenging problems. Experience influencing and partnering with senior-level leaders
- Ability to quickly triage issues, provide consultative advice, and apply sound judgment and the highest levels of integrity in resolving complex situations with discretion; maintain confidentiality.
- Strong planning, coordination, time management, and organizational skills. Solid critical thinking, analytical and problem-solving skills, combined with a personal passion for driving continuous process improvement and optimization. A true client centric and growth-minded spirit with a proven track record of delivering results and ability to balance urgency with common sense.
- AI Fluency and/or use of M365 Copilot
Preferred Experience:
- Bachelor's degree in human resources, business administration, or a related field, or equivalent experience.
- Prior HR experience at high-growth, mid-to-large scale organizations within the tech industry.
- Familiarity with HRIS systems and HR analytics to drive data-based decision-making
- SHRM-CP, HRCI-PHR or HRPA-CHRP Certified.
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
This job is no longer accepting applications
See open jobs at PointClickCare.See open jobs similar to "Sr. People Advisor" Work In Tech.
