PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Senior Manager of Data Governance & Quality, the Data Governance Analyst is responsible for assisting to develop, implement, and evaluate a data governance framework that applies to the entire organization. This position will work with SMEs across all business domains within PointClickCare to understand and address data quality issues and help expand the data stewardship network to achieve data quality and governance goals.

The Data Governance Analyst will improve the integrity, discoverability, and accessibility of shared data assets by leading the integration and enterprise-wide use of Data Governance Tools and Technologies to improve data value creation across the enterprise. This position brings value through the insights and recommendations from data analyses and collaboration with the business to enhance data quality, improve data practices, and enable strategic decision-making.

As we demonstrate value from data, we are looking for passionate, experienced, and curious people like you to join our important journey to advocate for data quality initiatives and evangelize the data excellence culture.

This position supports the expansion of the growing emphasis on data quality and data governance in a highly data-driven organization. Applicants must be eligible to work in Canada or the U.S. The ideal candidate brings seasoned experience in data quality practices, data governance and cross-functional business-facing projects.

Duties and Responsibilities:

Provide the Corporate Data Office team with data analysis from researching systems and processes, profiling data via SQL queries, and validating data quality requirements.
Develop workflows within Erwin Data Intelligence/Data Quality Suite
Develop integrations between Erwin Data Intelligence/Data Quality and other metadata and lineage tools (Purview, Manta, etc)
Design and build comprehensive Data Quality Solution for the data residing in the Azure cloud
Support data governance and data quality initiatives by developing and implementing data quality dashboards, rules, communication, and adoption.
Coordinate with various stakeholders and leaders across business functions to operationalize the Data Governance Framework (training and education, developing data stewardship, data custodian roles, data dictionary, definitions and documentation, approval, and sign-off protocols).
Support data quality management and data quality issue prioritization.
Contribute to the ongoing maintenance of data governance and data quality policies, processes, and documentation.
Support corporate data quality initiatives through recommendation for solutions and leadership around data validation.
Analyze and understand corporate data across data domains, on both source and target levels.
Collaborate with other data analysts from cross-functional teams to address data quality issues and educate data stewardship on data governance principles.
Develop excellent rapport and communication skills with business partners, cross-functional leaders, developers/engineers, data analysts, as well as the management team. Ensure high levels of customer satisfaction.
Identify new opportunities for data governance continually.

Skills and Experience

Have a post-secondary degree in a relevant field such as Computer Science, Information Management, Mathematics, Healthcare Informatics, or a related discipline.
3-5 years experience in a Data Governance role, preferably within a large organization.
Possess a strong understanding of data governance principles, best practices, and industry standards.
Have experience in developing and implementing data governance policies, procedures, and standards.
Proficient in data management tools and technologies, including data cataloging, data quality, metadata management (Erwin DI/DQ preferred)
Strong analytical and problem-solving skills, with the ability to identify data governance issues and propose effective solutions.
Experience working with relational databases, particularly utilizing SQL for data manipulation and analysis.
Experience with CRM tools such as SalesForce and NetSuite will be considered a strong asset.
Have hands-on experience in data visualization tools such as PowerBI.
Possess the ability to work independently, effectively manage multiple projects simultaneously, and meet deadlines.

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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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