Work In Tech

Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

As a Quality Assurance Specialist, you will leverage your outstanding attention to detail and communication skills to set and maintain quality standards for Points Loyalty Commerce Solutions.

• This role reports to the Team Lead, Loyalty Commerce Solution. Here’s how you’ll make an impact:

• Document, train and onboard team members on the standards of QA practices

• Provide technical support and troubleshooting assistance for warranty solutions.

• Gather solution requirements by working directly with our Loyalty Program Partners & Internal Stakeholders to define test cases

implement robust testing processes, including test planning, test case creation, test execution, and defect management for suite of LCR products

• Ensure the solutions we deploy are of the highest quality using appropriate QA methodologies and champion issue resolution.

• Effectively communicate, across many channels, your progress with your team & stakeholder

• Provide guidance to others on the team on testing best practices

Lead or provide support on QA Resources management

• Experience with automated testing platforms such as Selenium

• Experience with designing test plans for front-end applications

• Strong analytical and problem-solving skills

• Excellent verbal and written communication skills

• Knowledge of HTML, CSS, JSON is an asset

• Knowledge of scripting languages for test automation (JS, Python) is an asset

Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:

• Recruiter Phone Interview

• Hiring Manager Interview

• Take-home Assessment or remote coding exercise (if applicable)

• Team Interview

All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.