Work In Tech

Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world. In 2022, Plusgrade acquired Points, the global leader in loyalty commerce.

As the Executive Assistant for the president of the Points Business Unit, you will be responsible for proactively supporting our President’s day-to-day as well as providing general administrative support to our Global CFO and CMO.

A highly organized individual that excels at building exceptional relationships. We are looking for someone with a positive, approachable attitude that can anticipate the needs of our Executive Leadership Team.

Reporting to the Manager, Workplace Operations, you will be:

• Providing executive-level support with complex calendar management, travel arrangements and expense reports.

• Proactively managing workflow on behalf of the President as well as liaising professionally and eloquently with internal and external stakeholders.

• Organizing materials and logistics for key meetings; distributing agendas, and all other relevant materials and, coordinating room bookings and catering when needed.

• Assisting with the preparation of documents, sheets and slides, including proofreading, performing page layout and formatting.

• Coordinating Points Leadership Team events, trips and dinners and spearheading projects and initiatives as defined by the President.

• Providing additional general administrative tasks and duties as assigned by the President as well as ad hoc support to other members of the Points Leadership Team, including supporting other departments as needed.

• The role requires the candidate to work in a hybrid model, both from home and out of our downtown office in person when needed. As well as be available outside of normal working hours to provide support to the President on urgent matters, tight deadlines and business travel.

• Coordinating the Points Business Unit town halls including managing calendar invites, coordinating presentation templates, and facilitating back-end logistics for the live event.

• 3 to 5 years experience as an Executive Assistant supporting multiple Senior Executives as well as managing multiple calendars and schedules.

• Advanced technical skills and proficiency with Adobe, Slack and Google Workspace, including: Gmail, Google Calendar, Docs, Sheets, Slides, etc.

• Experience booking international executive travel.

• Previous experience with accounting or budgets is an asset.

• Excellent organizational skills and detail-oriented.

• Ability to maintain a high degree of discretion and confidentiality.

• Ability to work both as a team as well as autonomously with minimal supervision.

• Great at prioritizing competing needs in a high-energy, fast-paced work environment while remaining calm, cool and collected under pressure.

• Positive outlook and adaptability with the ability to uplift the energy of the workplace and build on our company culture.

• Must have flexible work availability to support the Executives and their travel schedules as required.

• Advanced verbal & written communication.

🏦 RRSP/401(k) Matching

🏥 Comprehensive Health Plans

📅 Unlimited Vacation/PTO

✈️ Travel Experience Credit

🧘 Annual Wellness Credit

🥗 Team Events and Monthly Lunches

💻 Home Office/Commuter Credit

🌅 Work From Anywhere Program

Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:

• Recruiter Phone Interview

• Hiring Manager Interview

• Take-home Assessment or remote coding exercise (if applicable)

• Team Interview

All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.