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eCommerce Specialist (コマーススペシャリスト)

Perpetua

Perpetua

Tokyo, Japan
Posted on Thursday, December 14, 2023
雇用形態: 正社員勤務地: 日本・東京/港区神谷町 (勤務地が東京都中央区に変更になる可能性があります)日本のクライアントサービスチームの中心メンバーとして将来を担うeコマース / メディアスペシャリストを募集しています。**デジタルの最先端領域であるリテールマーケティング(主にAmazon)を自身の能力として身につけたい・学びたい日本在住の方**このポジションは、東京に拠点を置く方向けのポジションです。
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About Flywheel
Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
The Opportunity
We are seeking an Ecommerce / Media Specialist who will be a key member of our Client Services team in Japan, ready to shape the future. This role is perfect for someone eager to learn and master digital retail marketing (especially with Amazon)This position is intended for those based in Tokyo.

業務内容

  • 広告キャンペーン作成: クライアントに代わって広告キャンペーンのメディアプランニングを策定し、広告キャンペーンを実行する。
  • 広告キャンペーン管理: Flywheel独自のテクノロジーを利用し、日々広告キャンペーンの継続的な最適化、クライアントのKPI達成に向けて運用する。
  • 広告キャンペーンレポート: クライアントに対して日次、週次、月次のレポート、分析、パフォーマンスのインサイトの提示と実行を行う。
  • 顧客対応: 顧客とのEメール、電話、対面会議の実施、クライアント向けのレポートを提示してリテールマーケティング(主にAmazon)に関連するすべての課題を解決します。
  • What You Will Do:
  • Ad Campaign Creation: Develop media planning for advertising campaigns on behalf of clients and execute these campaigns.
  • Ad Campaign Management: Utilise Flywheel's unique technology for continuous optimisation of ad campaigns, aiming for client KPI achievement.
  • Ad Campaign Reporting: Provide daily, weekly, and monthly reports, analysis, and insights on performance to clients, and implement them.
  • Customer Interaction: Handle customer correspondence via email, phone, and face-to-face meetings, and resolve all issues related to retail marketing (mainly Amazon) for clients.

望む能力

  • 日本語(ネイティブレベル)
  • 英語(抵抗がなく最低限の能力が必要)* 英語は必須条件ではありません。
  • ダイバーシティの文化を大切に国内外のチームを尊重して一緒に働ける方
  • 勤務地での就業が可能な方(週3日出社)
  • ブランド、リテール(小売)、代理店で運用型広告のメディアプランや運用の経験を有する方。特にAmazon広告の経験があれば可。
  • 業務の優先順位をロジカルに効率的に判断し、プロジェクトを遂行できる方。
  • ロジカルに数値分析を行うことができる方。
  • Microsoft Excelの実務経験(Vlook / sumif など)
  • Microsoft Powerpointの実務経験(プレゼンテーション・レポート)
  • 自身の業務・役割を理解して責任を持って業務ができる方。
  • 曖昧な状況下でも、複雑な問題に対する解決策とプロセスを考え出す
  • オーナーシップを持って業務に望んでくれる方
  • 高いコミュニケーション能力を保有している方
  • Who You Are
  • You are proficient in Japanese (native level), and have a basic proficiency in English
  • Respect and willingness to work with diverse teams, both domestically and internationally
  • Ability to work at the specified location (with at least 3 days of office attendance per week)
  • Experience in media planning and operations for performance-based advertising in brands, retail, or agencies, especially with Amazon advertising
  • Ability to logically and efficiently prioritise tasks and carry out projects
  • Proficiency in logical numerical analysis
  • Practical experience with Microsoft Excel (Vlook / sumif, etc.)
  • Practical experience with Microsoft PowerPoint (presentations and reports)
  • Understanding and responsibility for one's own work and role
  • Ability to develop solutions and processes for complex problems in ambiguous situations
  • Strong communication skills
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others
• Full benefits and health insurance coverage from day one
• Great learning and development opportunities
• 20 Vacation Days annually
• A very well-located office in the heart of Tokyo
• Volunteering opportunities
• Our Japan office follows a in person office model, all of our Japan roles are currently on site.
• Unlimited beverages in the office
• Learn more about us here: Life at Flywheel
The Interview Process:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Flywheel people to feel included and truly empowered to contribute fully to our vision and goals.
Flywheel is an Equal Opportunity Employer and participates in E-Verify. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
Please note, We do not accept unsolicited resumes.
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.