Work In Tech

🚀 Join Paystone and Craft the Future of Customer-Driven Growth! 🚀

At Paystone, we're not just building products; we're shaping the future of growth for small businesses. Our innovative solutions empower business owners with both hands-off and hands-on tools, ensuring every customer interaction is a step towards success. Rooted in our core Values of thinking people first, solving impactful problems, and building a better future, we're on a mission to revolutionize the way businesses thrive.

Your Job

With the mission of empowering small businesses to deliver customer-driven growth. Adopting a continuous discovery and customer-driven mindset, you will work closely with Customer Success, Sales, Marketing, Design and Engineering to uncover the most important problems to solve that bring us closer to achieving our mission, establish the best way to solve those problems, and help bring them to market.

As the Product Manager you will be responsible for defining and prioritizing the product backlog to ensure the development team delivers high-quality products that meet the needs of our users. You will work closely with stakeholders, including developers, and business leaders, to gather requirements, create user stories, and ensure the successful delivery of our products.

Why join us?

Paystone is growing and evolving on a weekly and monthly basis. We’re getting hyper-focused on filling a market gap with our product, which is also growing. We’re a group of really passionate people who really like to push the status quo and do what’s right.

About our Team

We’re a team full of highly motivated and committed people. We’re evolving and changing, so if you thrive in places of transition, this is the place for you. We’re real people helping other real people solve their problems and we do it because that’s what good people do. So come work with some people who aren’t just good, they're great!

Your Focus

• Assist in Product Planning: Work with the senior product owner and stakeholders to define product vision, roadmap, and growth opportunities.
• Requirement Gathering: Collect and document product requirements, user stories, and acceptance criteria in collaboration with Senior product stakeholders
• Define and Prioritize Backlog: Maintain and prioritize the product backlog, ensuring that development teams have a clear understanding of the tasks at hand.
• Stakeholder Communication: Act as a liaison between the development team and stakeholders, ensuring clear and timely communication.
• Sprint Planning: Collaborate with the Scrum Master and development team to plan sprints, ensuring that the highest priority items are addressed.
• Market Analysis: Conduct market research and competitive analysis to inform product decisions and identify opportunities for innovation.
• User Feedback: Collect and analyze user feedback to continuously improve the product and enhance user experience.
• Performance Monitoring: Monitor product performance and key metrics to assess the success of product releases and make data-driven decisions.

Who you are

• Experience: Minimum of 3 years of experience as a Product Manager or in a similar role within an Agile environment.
• Skills:
  • Strong understanding of Agile methodologies and Scrum framework.
  • Excellent communication and collaboration skills.
  • Ability to prioritize tasks and manage time effectively.
  • Analytical mindset with the ability to make data-driven decisions.
  • Comfortable with user experience tools such as Figma
  • Familiarity with product management tools such as Jira, Trello, or similar.
    
• Education: Bachelor’s degree in Business, Computer Science, or a related field.

Preferred Qualifications:

• Certification: Certified Scrum Product Owner (CSPO) or similar certification.
• Experience: Previous experience in SaaS, Fintech, and/or payments
• Technical Knowledge: Understanding of software development processes and technologies.

Perks & Benefits

• Compensation (fixed and variable) tied to market data (we user Mercer)
• We reward for contribution
• Everyone gets equity
• Flexible Time-off
• We’re committed to career development
• Work from home

Our Mission

By joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.

Curious?

Good! We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.

Come check us out!!

paystone.com
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About Us

Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**