Team Lead, Safety Services
OTTO Motors
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
The Team Lead plays a critical role in supporting the successful delivery of services within the Safety Services business unit. This position is primarily responsible for guiding and mentoring field consultants, ensuring high-quality service delivery, and supporting operational excellence. While the role includes limited billable work, the emphasis is on leadership, team development, and project oversight. You will report to the Global Delivery Manager, Safety Services and will be fully remote, working in Pennsylvania, USA.
Your Responsibilities:
- Team Leadership & Development:
- Supervise a team of 5–10 direct reports, providing ongoing coaching, mentorship, and performance feedback.
- Facilitate training on standard operating procedures and fieldwork practices.
- Support career development through regular check-ins, performance reviews, and growth planning.
- Assign tasks, monitor progress, and ensure alignment with project goals and company standards.
- Operational Support & Project Oversight:
- Collaborate with other Team Leads and management to resolve customer issues and ensure client satisfaction.
- Provide support for project execution, including planning, coordination, and quality assurance.
- Lead or assist with cross-functional and multi-location corporate initiatives as needed.
- Program Ownership & Strategic Initiatives:
- Take ownership of specific operational programs or Safety Services offerings as assigned.
- Responsibilities may include onboarding new team members, managing customer relationships, overseeing project deliverables, or supporting other strategic initiatives.
- Problem Solving & Innovation:
- Engage with leadership to develop and implement effective solutions for unique project scopes and operational challenges.
- Contribute to continuous improvement efforts within the business unit.
The Essentials - You Will Have:
- Bachelor's Degree or equivalent years of work experience
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- The ability to travel up to 25%
The Preferred - You Might Also Have:
- 3+ years working experience with safety products, safety assessments and safety remediation solutions
- Strong familiarity with safety consulting services delivery methodologies and tools
- Excellent technical writing skills
- Follows safety procedures and guidelines to protect themselves and others
- Proven ability to influence and guide team members
- Working towards or has obtained a TUV FS Tech Certification
- Further education in business administration, operations, or project management
- Customer/Partner focus: comprehending the needs and requirements of customers or business partners to provide them with strategic value
- Multiple language skills and cultural experience derived from living outside of home country
What We Offer:
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at www.raquickfind.com.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
This position is part of a job family. Experience will be the determining factor for position level and compensation.
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.