Account Manager, End User
OTTO Motors
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Position Summary:
This position will be based in Goiânia, Goiás – Brazil.
Customers. They’re the reason we wake up energized to do our best every day. They’re the reason we develop our technology – unmatched products, information software and solutions that solve real problems and expand human possibility.
The End User Account Manager will join our Brazil Sales team organization to help us to ensure we’re making our Consumer Products & Goods customers’ lives easier, more productive and more successful.
Beyond technology, the differentiator here is your relationship-building skills. How you work with people will create your success in this role. You’ll develop and implement sales strategies and plans that will meet, or better yet, exceed annual sales goals and grow our market share. It’s your ability to influence executive-level decision makers that will make the difference. Because you’ve demonstrated how our products, information software and solutions will benefit the customers operation and bottom line, those customers will rely on you for answers and future solutions – and grow their spend with us.
Why join Rockwell Automation? Aside from being a part of an award-winning, ethical company recognized for innovation, your days here are never the same. Who you talk to and what you talk about is different depending on your customers and their challenges. As you grow your skills and expertise, you’ll also grow your career with opportunities that span industries and regions.
Your Responsibilities:
Become the expert your customers need. Understand their industry (applications, standards/regulations, drivers & trends), their own organization and how things get done, what they want to accomplish and how our offerings and partner capabilities will help them achieve those goals
Own it. It being the strategy for growing your accounts, and talking to your extended team about your plans so they can support you
Develop into a trusted advisor. That means attention to detail – you understand their processes, ecosystem, business drivers and organization model so well that you can offer application knowledge, industry expertise and guidance on their strategic initiatives
Influence decisions. You’ll qualify customer opportunities, engage resources, and coordinate the solution design and presentation so the customer chooses our solution for all the right reasons
Collaborate. You’ll work with Industry Managers and your broader account team, senior management and a technical engagement team (domain experts) to plan for and win opportunities
Look ahead. We have the platform, Dynamics Customer Relationship Management system, and the processes to maintain accurate assessments of targets and opportunities in the funnel
Negotiate. You’ll team with your colleagues in Contracts and Negotiations to offer the best contract terms and conditions (T&Cs), pricing, discounts and allowances, and obtain agreements and prices to support the proposal effort
Support and manage. That includes customer/internal account reviews, and internal/external partner expectations
The Essentials – You will Have:
Bachelor of Science degree in an Engineering discipline or equivalent is desired.
Strong experience serving CPG Industry (Food, Beverage, Agribusiness, Household and Personal Care).
Experience in work in partnership within other channels (distributors and system integrators).
Demonstrated ability to sell at the senior management & executive levels, focusing on the business outcomes and demonstrating the tangible economic value of our solution offers.
Ability to travel locally greater than 50% of time.
English Fluent
The Preferred – You Might Also Have:
Software Industry Experience / Annual Recurring Revenue-Subscription model type of experience including customer success organizations
Working knowledge of Industry 4.0 and Industrial Internet of Things technologies
IOT / IIOT / Software
Experience in Large projects pursuit and Multi-site coordination
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
We believe that employee diversity is an important element of our common future. We provide opportunities for talent growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of Our organization.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.